They were great!
The Elite Response Team is extremely professional. Bandy is exceptional!
very professional and nice to work with explained everything to me.
We were pleased with their service!
The box labeling process was awful. Every box was labeled with the same “Alan Ketzes. Tree on House” label. Totally screwed up our unpacking and resettling process costing us not just hours, but WEEKS of extra time to try to find things amid the stacks of boxes, all of which had to be opened to find things since each one was labeled exactly the same.
I like the company and it was good work. I am satisfied.
They were excellent and they did everything they were supposed to do.
They took care of everything. Elite Response has been great!
The two-man team was very professional and they worked diligently to removed all of the water damaged materials from my home. They periodically discussed where they were in the clean-up process and they provided me with their contact information if I needed anything. I give this five-star rating because that is the type of service I received.
Great company! Took care of my problems.
The "CREW" treated my house like their own....with respect and cleanliness. Very professional!!
My home was flooded due to winter weather. Elite Response responded rapidly and eased all of my concerns. The team was extremely professional and explained the entire process which eased my concerns. I trusted them with my home and they delivered. Cody, Justin the and the entire team are phenomenal! Thank you, Elite!
Very professional and very courteous service when I had a water leak in my rental property.
Very efficient service.
Everyone was kind, caring and compassionate!! During our time of extreme stress, they were there to help!!!
Elite Response was great in making sure every area of my home was tested for water damage and treated appropriately. They explained the process to me and definitely calmed my concerns.
I am dis satisfied and disappointed with this process of having my items returned. I tired to work with the company regarding compensation and I felt I was given a run around, I would not recommend them.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Elite Response Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys