Great customer service

I highly recommend Edel Roofing & Construction due to their professional, knowledgeable, and hard-working team. My home's roof sustained damage from the severe weather that hit in the early morning hours of April 29th, 2023. I filed a claim with my home insurance but was having issues with them responding in a timely fashion. I contacted Mr. Elizondo from Edel Roofing & Construction who assessed the damage, took pictures, and quoted a reasonable price. He was also kind enough to assist me with getting status and resolution of my claim with my insurance company. Once I signed the contract his crew showed up on time as promised, replaced the entire damaged roof in one and a half days, and thoroughly cleaned up the work area of debris on both days as well. I couldn't be happier with the end result of this project as well as with the outstanding customer service I received from Eddie, Marlen, and the work crew from Edel Roofing & Consruction.

A competitive quote for a new roof and a full explanation of what to expect during the installation process was provided in writing. The project manager was available to explain the process as the project was completed. The crew was professional and any follow-up was completed in a satisfactory period. They cleaned up well after the work was complete.

Edel Roofing & Construction were by far the most professional, courteous, and thoughtful contractors we have ever dealt with. I would recommend their service to all of my family and friends without question.

The day of our hail storm here was crazy! My neighbor had their new roof done by this company. I called them right after the storm and the owner came right out and it was FRIDAY!!! Awesome!! He even came out the next day to get a better look at the damage. He told me what to do as I never filed a claim. He even said, we're gonna get another big storm in a few weeks AND HE WAS RIGHT!!! Glad I listened to him! They were timely, professional and I'm super picky! They cleaned up their mess after every day. Thank goodness as my HOA is "crusty" LOL!! They did indoor repairs and even fixed a stuck pocket door out of the kindness of their heart! Eddie, Marlen and the whole crew were amazing!!! I've recommended them to my friends!!! I would definitely use them again!!!THANKS SO MUCH!!!!

I wouldn't recommend them to a friend due to the repeated callbacks and unfinished business.

The customer service was great, from the owner down to the workers.