Job well done.
Review - Job well done.
I was very happy with the work done by this company! I had a new LED landscape lighting system installed and it looks fabulous. They set everything up artistically and my house and yard look great. A friend said that driving up to my house at night is like driving up to a nice resort. Thanks!
I was not sure where to turn on this old style light that needed ballasts. Was please to get the owner on the phone and he knew what I was talking about.. The guy who came out did a great job!!!!
Very Professional team!The technician was knowledgeable and aware of safety issues, I really appreciate it the fact that if he had the smallest doubt he communicated with a senior employee excellent excellent people
Ken was on time and pleasant to work with, describing what needed to be done and why
They did a great job.
Review - They did a great job.
Recognized Excellence - Ken and Dean were both exceptional.
I was completely satisfied and have already recommended to Nancy Dallett a neighbor of mine to use you
Review - I was completely satisfied and have already recommended to Nancy Dallett a neighbor of mine to use you
My husband and I were extremely pleased with the professionalism of Doug and Dean when they realized the rather shocking electrical condition of our house! No pun intended. Doug quickly devised a practical and thorough game plan that addressed all our home's unique electrical issues and proceeded to make it happen! Both Doug and Dean's work ethic (in our first week of 115+ AZ summer heat) never waivered. Our gratitude is off the chart for how every detail and challenge was handled from start to finish. Doug is now my forever go-to guy from Eavenson Electric along with Dean who mirrored Doug's friendliness and determination to provide a job well done.
Recognized Excellence - Doug and Dean, my dynamic duo in the midst of one-of-a-kind challenges (including AZ's insane summer heat)!
Review - My husband and I were extremely pleased with the professionalism of Doug and Dean when they realized the rather shocking electrical condition of our house! No pun intended. Doug quickly devised a practical and thorough game plan that addressed all our home's unique electrical issues and proceeded to make it happen! Both Doug and Dean's work ethic (in our first week of 115+ AZ summer heat) never waivered. Our gratitude is off the chart for how every detail and challenge was handled from start to finish. Doug is now my forever go-to guy from Eavenson Electric along with Dean who mirrored Doug's friendliness and determination to provide a job well done.
Areas Of Satisfaction - I was most satisfied that they did a good job at a reasonable price.
Areas For Improvement - I sent an email to them regarding the use of a coupon and I never heard anything back from them.
Areas Of Satisfaction - The electrician was very knowledgeable and offered suggestions that were reasonable.
Recognized Excellence - The technician did a good job.
Likely To Recommend - I would not recommend them because there are other companies that would do the same work for a cheaper price.
Additional Comments - The installer did fix the problem quickly and my lights are still working.
Areas Of Satisfaction - The professionalism.
Areas For Improvement - Original arrival time was to be 10:30am to noon. I went out, planning to be back just before 10:30am. The electrician arrived (based on a voicemail I received) around 10:10am. I was not home. He went on to a nearby job. I arrived home around before 10:30am. The electrician arrived at my home around 2:45pm. While I appreciate prompt service, if it varies from the agreed-upon time, the schedule can go very wrong, as it did here. Once here, he did a very good job, as usual.
Areas Of Satisfaction - Knowledge of electrical issues.
Current Referrals - Not now, but I will definitely recommend (and have) the company to others. The referral program is a nice bonus.
Recognized Excellence - Michael and Ken.
I found them to be very professional and knowledgeable.
Schedule - There was a problem that prevented them from doing it the first time so they had to come back.
Areas Of Satisfaction - The tech had to be very creative in the job I hired them to do. He was persistent and creative to complete the job. He also completed a few service over and above what I ask for on the job at no additional charge.
Recognized Excellence - Ken was great! I was very happy! They specialize in pool lighting and I don't know anyone else who could the done that. They were great!
It was awesome!
Areas Of Satisfaction - I was most satisfied with their thoroughness and professionalism.
Current Referrals - I can pass the word around.
Recognized Excellence - The guy who installed the box provided exceptional service.
Additional Comments - I'm glad I went with them instead of someone else.
Additional Comments - Everything was good and I am satisfied.
Areas For Improvement - They didn't fall short. He fixed it right the first time.
Areas Of Satisfaction - They fixed the problem. We were having trouble for years and they fixed it.
Recognized Excellence - The technician who came out to do the work nailed it! He did a good job.
I was very pleased with the work.
Sales Knowledge - I made the initial call.
Areas Of Satisfaction - I had them twice, the same guy two different times. I had new ceiling fans put in and after he put in the first couple, I was happy with the work. I called them again and said I would like for him to install the fan. I would recommend them. I already told a lady I know that if she needed an electrician, I would give her their number.
Recognized Excellence - Jason provided exceptional service.
Additional Comments - The guys who put them in were very nice, efficient, and it didn't take all day. He did a good job, was friendly, and we conversed and he didn't stop working until it was done.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Eavenson Electric as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys