The best place to have a safe home and the best place to work .
Eastbrook staff is dedicated to "getting it right" -- and that goes for customer service (before and after the sale), interaction with vendors and consultants, product research and design, market research, and neighborhood design/aesthetics.
A very real honor and pleasure to be able to work with Eastbrook Homes!
I am constantly amazed at the beautiful color,trim and design of the Eastbrook Homes. If I wish to update my house or making recommendations to a friend I simply tell them to drive through one of your subdivisions.
Great family oriented company that builds a great home and cares about their customers and subcontractors as well.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Eastbrook Homes Trade Partners as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys