It would have been nice if they had called ahead of time for scheduling, other than that, the guys were in and out really fast. That was great and their installers worked super hard; they were awesome.
Professional, prompt, and knowledgeable
Awesome company to work with! They were very patient as we decided on when to do the job, and were very communicative and punctual. Thank you for an awesome job well done!
I have used E& H Roofing before and they did a good job then and I knew they would do another good job on this project.
They were exceptional. They surpassed every expectation that we had.
They showed up on time and worked fast at getting the old roof off and the new roof on. Everyone was very pleasant. They did an outstanding job. The true test will be when it rains, but so far everything is good.
They came on time, cleaned well, they were constantly working, no down time, brought their own porter potty and one of the owners was here the whole time. They completed all of the work within a day and a half. I asked a lot of questions and they answered everything for me. I would definitely recommended them.
They are fabulous to work with. They are easy to work with and I would recommended them to anyone and everybody.
I was very happy with the company, particularly the quality of the workmanship and that they were very punctual. I would recommend them to a friend.
Areas Of Satisfaction - I was satisfied by the communication between the owner and myself. He was punctual. His word was good. I would highly recommend them.
Recognized Excellence - I would like to recognize Bryan Denhem.
Recognized Excellence - Brian responded to our concerns very well.
Areas Of Satisfaction - I was most satisfied with the communication, especially with Edgar.
Recognized Excellence - Edgar was excellent. He had great communication skills and knowledge.
They were exceptional, professional, courteous and delivered an excellent product and service. I would highly recommend them.
Areas Of Satisfaction - I was most satisfied with Ed, the salesperson. He was very professional and knowledgeable.
Recognized Excellence - I would like to recognize Ed, the salesperson, for his exceptional service.
Areas Of Satisfaction - I was most satisfied with how fast, and efficient they were.
Areas Of Satisfaction - I was most satisfied with the valleys and the ridge caps, and the final finish.
Recognized Excellence - I would like to recognize one of the owners, Bryan.
Areas Of Satisfaction - I was most satisfied that E & H Roofing kept the jobsite really clean. I came while they were in the process of tearing off the roof and it was very clean and safe.
Recognized Excellence - I'd like to recognize the owner.
What impressed me most was that when E&H said they would be here and they were there at 7:30 a.m. We had weather issues and they called me and we reset the date. They were here at 8 a.m. as promised on the date we set.
Areas Of Satisfaction - I was most satisfied with E & H Roofing because they did what they promised to do.
Recognized Excellence - I would like to recognize Brian Denim, one of the owners for his exceptional service.
Recognized Excellence - The owners were great.
They were professional and prompt, and did a great job and were a friendly crew!
Areas Of Satisfaction - I was most satisfied with the installation.
Recognized Excellence - The owner gave exceptional service.
They were just excellent! Sometimes I'm not sure about roofing, but they were very professional and great to work with.
Areas Of Satisfaction - I was most satisfied with how quickly they got it done. It only took them a few days.
Recognized Excellence - The owners were great and were there a lot. (I did not have much contact with the workers.)
Areas Of Satisfaction - All areas. Everything was done very well.
Recognized Excellence - Bryan Denham and the crew that roofed the house.
Area Of Satisfaction - Knowledge and professional in the field. Walked me through the requirements and why they were needed based on my roof configuration.
Areas Of Satisfaction - I was satisfied with the quality of their workmanship. They did a good job with the installation.
Areas Of Satisfaction - I was most satisfied with the customer service that I received and crew was very professional.
Recognized Excellence - Edgar did a great job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of E & H Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys