Recognized Excellence - Everyone was very professional. Denise was always communicating and answering any question we had. They were the best contractors we've ever used.
Additional Comments - It is more then we had ever hope for. It is wonderful.
Recognized Excellence - Denise and Scott were both exceptional.
Recognized Excellence - Everyone was professional and friendly and easy to work with.
Recognized Excellence - The installation crew was really considerate was really great.
Additional Comments - The project was done well.
Recognized Excellence - Our first experience was with Steve and Denise. I left feeling excited even though I'm an over thinker. Then Wayne came in for the tear out and framing and after his first day, leaving the room so clean, I knew we made a great choice. He takes pride in detail. All of the subs and their crew were top knotch.
Recognized Excellence - My wife was 6 months pregnant and we have two toddlers when construction began...she was very appreciative of the measures Travis took to be considerate of naps. He also was willing to have two young spectators while he worked.
Recognized Excellence - We enjoyed everyone, including the subs!
Recognized Excellence - The whole staff was very professional and the project went well from start to finish. We are very pleased with all workmanship and the project took less time than originally projected.
Recognized Excellence - Everyone we worked with and who worked on our kitchen was exceptionally professional.
Additional Comments - We are very happy with our kitchen and with the way the project progressed. We would strongly recommend DreamMakers to our friends and associates.
Additional Comments - I appreciated the schedule, courteousness, and hard working people that came to our house. All questions were answered even if I had no idea what I was trying to ask. Steve and Marchelle could read my mind and know what Iwas trying to "vision" in it. We were so disappointed in our past word of mouth people, who were recommend by friends, that an organized company seemed like a dream instead of the nightmares we've had.
Recognized Excellence - Velvet and Denise were both excellent in helping me with selections, colors, etc. Wayne was the job foreman and did an exceptional job of communicating with me throughout the project.
Additional Comments - Great experience! I would definitely recommend them to others.
Additional Comments - I have told everyone at my church about them.
Lead Source - I saw them advertised in the newspaper. We included them in the companies we wanted to have give us estimates and they beat the other companies hands down for professionalism. We went with DreamMaker because it seemed like the job mattered to them.
Additional Comments - I'm very pleased with the way my kitchen turned out. It looks fabulous and I have had many compliments from others on how nice it looks.
Professional & Organized - We have remodeled our various homes 5 times. No other company has compared to the organized approach that DreamMaker has. Each meeting was quick, business like and Steve and Marchell knew exactly what questions needed to be answered by us and in turn, they either immediately had answers for our questions or quickly got back with us with answers to our questions. We never felt like our time was wasted.
Recognized Excellence - The TEAM is great together. They all have their 'talent' areas and all work together so well for the best end product for the client. My husband and I 'adopted' Travis and Doyle!!!! Our son is about their age and has the same wonderful work ethics. They both reminded us of him so there was a very comfortable and fun working atmosphere when they were in our home.
Lead Source - My husband had a client that was working with DreamMaker for a kitchen add-on and remodel. He highly recommended them.
Additional Comments - We have nothing but positive praise for Steve and the crew. They made us feel secure in our choice of using them from start to finish. If we do any other remodel in the future we will choose them again.
Recognized Excellence - All of the employees and subcontractors were great.
Lead Source - We knew people that have used them. We wanted a professional company.
Additional Comments - This remodeling was a big deal to us, we wanted this for a very long time and we wanted it to be top notch and that is what we got.
Additional Comments - DreamMaker was great!
Recognized Excellence - I would like to recognize Travis and Doyle for their exceptional service.
Additional Comments - They are just good people to deal with and they will work with you. Steve is a really nice guy.
Additional Comments - We were very pleased, and they were very professional.
Easier Than Expected - I felt very comfortable with them. I had high expectations and so did they.
Recognized Excellence - I thought that everyone at DreamMakers was exceptional. They were professional, they gave me excellent advice and helped me work through every situation were I made any changes or had questions.
Additional Comments - Even though remodeling can sometimes be an inconvenience, they go out of their way to keep things clean and tidy!
Recognized Excellence - The installers and everyone were so professional about everything, we were so pleased.
Future Needs - Yes, and will use Dream Maker again.
Additional Comments - Dream Maker is wonderful to work with and we will be using them again for sure.
Additional Comments - Overall it was a very easy project, and I believe DreamMaker made that happen.
Recognized Excellence - Every member of the Lubbock crew! Steve set the bar high when he brought them all in and introduced them to us the first day. They each shook my hand and remained as polite and friendly throughout the job.
Additional Comments - Steve answered every small and big question we had. He remembered to address every single little picky thing we asked him to. He was easy to communicate with and made us feel like we were his only customers! His team treated us the same. Our bathroom is stunning and the craftsmanship and attention to details is superb!
Recognized Excellence - Steve Buckner, Denise, and Heidi were all very helpful in the design process and made tough decisions easier. They were very patient as we struggled with certain decisions on the design and details. Wayne, Tim, Scott, and all of the other craftsmen who worked on the project are very talented and it was a pleasure having them work on our house. Everyone was very helpful and concerned with our happiness during the process.
Additional Comments - I highly recommend the professionals at Dreammakers to anyone considering undergoing a remodel.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of DreamMaker of Amarillo/Lubbock as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys