Highly recommend these people
DreamMaker Bath & Kitchen of Tyler has been and continues to be, because they are doing more work for us now, a wonderful company. They are extremely engaging, detail-oriented, and very helpful. They do quality work. Any time there has been an issue, they take corrective action and make things right as quickly as possible.
They were absolutely amazing! What we had envisioned was no easy task, and they made all of it come to life. We already plan on contacting them again when we decide to reno our master bathroom in the future.
I am likely to recommend DreamMaker Bath & Kitchen of Tyler to a friend because they did an excellent job, they were very detailed, and they were on time.
Recognized Excellence - I would like to recognize Mike and Ralph the carpenters for their exceptional service.
They were very professional and followed through. Their thoroughness was great. They are very friendly.
Problem Resolution - They were very quick and thorough.
Sales Knowledge - The whole family was knowledgeable and professional.
Recognized Excellence - Nick, Linda and Roger were professional and thorough.
Areas Of Satisfaction - They exceeded my expectations with their promptness of the work. They were thorough. They followed through and had good communication.
Additional Comments - I will recommend them to anyone.
Recognized Excellence - I would like to recognize Roger, Linda and Nick for exceptional service.
They did not do what they said they would do.
Recognized Excellence - I would like to recognize the Owner and all his staff. They were wonderful to work with. Very polite, professional, and customer friendly. A model to follow!
Areas For Improvement - None
Areas Of Satisfaction - Quality of workmanship and materials exceeded my expectations.
Requested door to be installed on one side, however, it was installed on the other side opening in the wrong direction. Roger stated we changed the plans. Roger stated that we did. We did NOT! If we would have, we would have planned for the door to open in a different direction. Now, we are stuck with the glass the way it is even the Roger confirmed the drawings reflected the way the correct way. We had two people that have been waiting to see the shower upon completion as they want work done and would have used you. Not now. I will not recommend anyone who is untruthful.
My husband and I were both very impressed with their work and every time we walk into the bathroom we just love it. We are very impressed with DreamMaker Bath & Kitchen of Tyler.
Quality Of Workmanship - I am definitely satisfied with the quality of the workmanship.
Value - I guess. We are very happy with the job, so yes.
Recognized Excellence - I would like to recognize Linda for her exceptional service. She took me around and helped me pick out stuff.
Areas Of Satisfaction - The bathroom looks fantastic.
Additional Comments - I have recommended them to 2 or 3 people. My next door neighbor is getting ready to use them, I have a friend that's had them over to look at their project and I wouldn't be doing that if I hadn't been happy with their job.
They were professional, very courteous, and took care of everything inside, laying down protective covering from the front door to the bathroom, and vacuuming every day. It was pleasant working with them!
It was just nice!
Professional & Organized - They were very professional and organized.
Communication - I loved that they had a piece of paper on the door that would tell you what was happening the next day and allow you to add any concerns you had. That was a great idea!
Future Needs - I will probably remodel my master bath, but that will be a while.
Recognized Excellence - I would like to recognize Roger Williams, Linda Williams, Nick Williams, and Michael Smith for their exceptional service. Also, their young worker, who did a lot of the work during the day. He was very ppoliteand courteous for a young guy. He did quite a bit of the work!
Additional Comments - I love the product and the shower, the Onyx, and the shower door. I was so glad they recommended that. It is so nice and looks so nice in there.
Everyone that we have dealt with has been very courteous, respectful and knowledgeable in their work.
Installation of the grab bar prohibited the ability to closed the shower door shut. Had to contact DreamMaker office and ask for grab bar to be re-installed. A favorable recommendation would be difficult to make because I had to inquire about the installation. Why didn’t the installer correct it in the first place? Instead, DreamMaker got my father to accept it as is. Granted, my father did sign the papers (he is 91 years old). The installation of the shower was premised on his safety, and for DreamMaker to tell him he could close the shower off by using the “outside” door was more than perplexing.
I was very happy with them! The guys were so nice to wear their masks, protect my property, cover my carpets, were very nice, didn't use bad language, and it was just great.
Recognized Excellence - I would like to recognize Mike for his exceptional service.
Additional Comments - It was great they did a wonderful job in a timely fashion and they treated me like family.
Recognized Excellence - Everyone had exceptional service.
Additional Comments - They are a great company!
Great people. Fast job completion. Excellent work.
Professional & Organized - All subs and employees were professional and well organized
Budget - We felt we got a fair deal on the renovation that we requested
Communication - Roger & Linda were excellent about keeping us informed throughout the job.
Design Center & Selections - We got color ideas from their design center and ideas for future renovations
Original Design - We are totally satisfied with our renovation and it meets all our expectations
Expertise - Roger came to our home and counselled us on the renovations that we wanted
Dust & Dirt Control - All subs and employees used necessary measures to control dust and dirt
Construction Quality - All materials and workmanship were great
Schedule - All subs and employees were on time and all work went as scheduled
Problem Resolution - We had a minor problem, and Linda got the right sub to correct it immediately
Value - We believe we paid a fair price for the renovation we authorized
Recognized Excellence - Roger, Linda, & Mike
Recognized Excellence - Rodger & Linda were great to work with. Mike was great at performing all the preliminary work
Recognized Excellence - I would like to recognize Roger and Linda who did the contracting and Mike was excellent with the work. They were the only ones I worked with and they did a really good job.
Recognized Excellence - Mike is to be commended for his incredible attention to detail.
Great team to work with.
Areas For Improvement - None
Recognized Excellence - Mike was very professional and handled set backs well. He was very good at everything he did. Very knowledgeable about how to do his job. The whole team worked well together. The job was done ahead of schedule. We just love our new kitchen. It looks and preforms as expected.
Additional Comments - Great working the their whole team.
Quality Of Workmanship - The installers were awesome.
Schedule - They got it done faster than expected.
Design - I love my new kitchen.
Recognized Excellence - I would like to recognize Mike for his exceptional service. Mike was a jack of all trades and was wonderful. He could do everything, was very knowledgeable.
Areas Of Satisfaction - Dream Maker met and exceeded all of my expectations. We love our kitchen and are enjoying it every day.
Everybody I worked with even the two guys who did the work were great. We had a lot of delays with material that they couldn't control but they stayed on top of things and communicated very well so I appreciated it.
Dust & Dirt Control - They came by and drew up the plans, but before they started the project they double checked with the measurements. They're very thorough.
Construction Quality - We are very satisfied!
Schedule - They were very prompt!
Problem Resolution - Everything went according to the plans we had no issues!
Value - We had contacted another company that gave us a quote before choosing DreamMaker. DreamMaker was close in the estimate given and offered a quicker availability so we went with them.
Areas For Improvement - Truthfully, there were no issues! They made things easy for me.
Recognized Excellence - They met and exceeded all my expectations!
Additional Comments - From start to finish everything was extremely positive. They were very nice to work with. Linda kept me informed via email and phone. When the materials were available they finish the project promptly. I would recommend them in a heartbeat to anyone!
I would recommend DreamMaker Bath & Kitchen of Tyler to my very best friend.
Recognized Excellence - Nick, Mike & Jose
Areas For Improvement - None
Areas Of Satisfaction - All
Additional Comments - Thanks for all considerations give to my husband and your prayers.
WE for SURE and already have recommended everyone at Dreammaker Bath and Kitchen of Tyler!!! Everyone that has seen our bathrooms are very impressed with the design and the quality of work. It was nice to have knowledgeable people to help you with the process from the beginning to the completion of the project.
Professional & Organized - Very Professional and very friendly each and every time we met. They were both very informative and we felt very comfortable talking with them. They were very helpful in guiding us through the unknown world of remodeling.
Budget - on point
Communication - We felt very comfortable asking questions. Roger and Linda kept us up to date and we were very informed. If there was a problem they took care of it immediately. Nick and Mike were very easy to talk to and at the end of the day they would always would tell us what time they would be there the next day...…..very prompt. Nick and Mike wanted to make sure we were pleased and that everything was done the way we wanted it. They knew right where to find us to ask questions. We appreciated the communication a great deal.
Design Center & Selections - LOVED the design center!!!!!! Everything we needed to pick out from the floor to the ceiling was at our fingertips!!! It helps to visualize a bathroom space that is already set up in the design center. Roger and Linda were very helpful with ideas and they were honest with what would go together and what wouldn't. I'm glad we had Roger and Linda's expertise and patience when we were picking out everything for the bathrooms...….. made that process alot easier. It all came together beautifully in the end!!
Original Design - LOVE LOVE LOVE BOTH of our Bathrooms!! I now have sooo much storage!! MY closet is so organized NOW!!!! LOVE MY CLOSET
Expertise - Lots of expertise with Roger ,Linda, Nick and Mike!!! Cant beat them!!
Dust & Dirt Control - Yes they did!! Everyday they cleaned up the days work and hauled off what needed to be!! Very clean........
Site Security - very secure
Construction Quality - The workmanship Was excellent they care about satisfying the customer. We picked out Great quality materials
Schedule - Right on schedule. In the beginning of this process Roger said it would be February and that is when they began. Finished in a timely manner even with the week long freeze!!!
Problem Resolution - If there was a problem or a concern they were addressed immediately and resolved quickly.
Easier Than Expected - From start to Completion was a very easy experience we actually enjoyed the time they were working here and so did the Dogs........ and in the end beautiful bathrooms.
Areas For Improvement - NONE
Recognized Excellence - EVERYONE!! ROGER, LINDA, NICK and MIKE They were all delightful....... Nick and Mike were like having friends in the house everyday!!
Additional Comments - IF you are thinking about remodeling your Bath, Kitchen or mudroom Call DreamMaker Bath and Kitchen of TYler !!! They were our first stop to discuss remodeling our Baths and we chose them!! We didn't look any further. We were very happy and pleased with their service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of DreamMaker Bath & Kitchen of Tyler as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys