Joe the owner. Listens to his clients and wants to make sure they are happy with the finished product. The office and designing staff are also very friendly and accommodating.
Excellence in all aspects of remodeling service from beginning to end. Impressive, trustworthy staff. I very highly recommend this company and will use again for further renovations.
There are a number of qualities we liked about DreamMaker. One of those is that they showed up for work every day; every day! They began the project the week we requested and kept at the job. Another great quality is that they checked in with us often as choices came up concerning where to locate things or the details that made a difference to us as the homeowners. The designer was great to work with. He listened to our ideas and wants, and gave options to set us on the right track. Being able to stay in our home during the remodel was necessary to us, and the workers respected our needs as they completed the project.
We love our kitchen, but it was way to long to be with no kitchen.
They finished ahead of the promised date.
The designer worked with me so I didn't have to purchase all-new fixtures and the bathroom looks brand new.
Additional Comments - Joe is very quick to address questions or problems that come up during the remodel. He even rolled up his sleeves and fixed a dishwasher installation that had been done incorrectly by a big box store a couple of years ago - amazing!
I would highly recommend DreamMaker Bath & Kitchen to anyone!
Everyone I worked with from start to finish was pleasant and professional, taking into account my needs and answering any and all questions that I had. Joe and Arturo were especially knowledgeable and skilled, and I really enjoyed working with both of them.
Everyone at DreamMaker were honest, professional, and considerate. I have already recommended DreamMaker to my real estate friend who keeps a database of services during house buying or selling. I love my bathroom!
Our initial time frame for completion was four months. They took 1 year and 4mos!Various mismeasurements on our cabinets. two serious.
Recognized Excellence - Paco was very responsive when questions arose, and demonstrated a good attention to detail and quality of the finished installation.
Everyday I’m so happy to come home to the beautiful design and workmanship that truly makes my house a home. I lost my husband last year to a long battle with a degenerative disease. My oldest son moved out the beginning of last year, my daughter got married and my youngest son went into the army. So, in the last 24 to 18 months I went from a household of 5 to a household of 1. I had just remolded my previous home making it “everything I’d ever wanted”, so purchasing this home was initially quite depressing. Knowing that I didn’t need that big home any more didn’t ease the fact that the new one was tiny, outdated and didn’t feel like home. From the beginning I knew whatever home I ended up buying I was going to have to redo the kitchen at the very least, so I started my research. I spoke with family members and close friends who are in various areas of the construction business. I spoke with the company I had do my last kitchen remodel. I researched review sites, Google searches of both your company and your name personally. My decision came down to reviews number one, then how I was treated and the honesty of your people. Others I spoke with would tell me, oh you don’t want that, when I would tell them my ideas. Well this was not my first remodel and YES I did know what I want, so that’s how I ended up with your company. Anyway, my house is now my home. It’s exactly what I wanted and not what someone else suggested. Its inviting, comfortable and warms my heart every day as I just look around and enjoy it all. I do truly thank you, well mostly Paco! For everything.
Communication - There were some issues with communication however they were quickly escalated and resolved.
Schedule - Finish ahead of schedule.
Recognized Excellence - Paco, Joe, Mike
Lead Source - Homeadvisor.com
MY OVERALL EXPERIENCE WITH DREAM MAKER WAS PHENOMENAL. I HAVE HIGH EXPECTATIONS OF WHAT SHOULD BE DONE AT CERTAIN TIMES AND WOULD LIKE TO SEE BETTER COMMUNICATION, BUT COMING FROM A PERFECTIONIST. I GIVE THEM HIGH MARKS!
Recognized Excellence - PACO IS A ROCK STAR! IF YOU COULD CLONE HIM, DO IT!
Future Needs - LOTS!
Lead Source - HOUZZ
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of DreamMaker Bath & Kitchen of Beaverton as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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