About this company
Dr. Roof Inc
Dr. Roof is a family-owned and operated business for over 20 years. Since our founding in 1998, it has been our guiding principle to bring something of exceptional quality to the marketplace and our community in the construction industry. Our relationships with our suppliers and labor force provide us with the highest level of performance, most cutting-edge technology in materials, best warranties, and superior workmanship. Dr. Roof offers unheard-of lifetime non-prorated transferable material and workmanship warranties on many of our projects. Show more
Dr. Roof is a family-owned and operated business for over 20 years. Since our founding in 1998, it has been our guiding principle to bring something of exceptional quality to the marketplace and our community in the construction industry. Our relationships with our suppliers and labor force provide us with the highest level of performance, most cutting-edge technology in materials, best warranties, and superior workmanship. Dr. Roof offers unheard-of lifetime non-prorated transferable material and workmanship warranties on many of our projects.
This brings a degree of assurance that’s unheard-of in the industry. By recruiting, hiring, and retaining, expert personnel we bring the highest level of expertise possible to your home. Our experience in the industry sets us apart from the rest of the pack and means peace of mind for you and your family. We strive to provide the highest level of workmanship, expertise, customer service, and satisfaction. Thousands of highly satisfied clients recommend Dr. Roof for their friends and family.
Our experience in the industry sets us apart from the rest of the pack and means peace of mind for you and your family. We strive to provide the highest level of workmanship, expertise, customer service, and satisfaction. Thousands of highly satisfied clients recommend Dr. Roof for their friends and family. Hide
Types of work
GuildQuality surveys
Badges
Coronavirus (COVID-19) response
We’re taking the following precautions for our customers:
To Our Customers,
COVID 19 and the high level of concern for public health is on all our minds.
Dr. Roof is committed to the health, safety and well-being of our employees, customers, and the communities we serve.
We have increased efforts of protection, by following the government required guidelines. We will continue to monitor the situation and follow best practices to be well.
If you prefer to limit your personal interactions at this time, you can request all interactions be through one of many virtual platforms such as video, text, email or phone call.
Call Dr. Roof Inc to determine if your project need’s falls under the government guidelines of ‘Essential Business’, which Dr. Roof is strictly adhering to.
Dr roof is Washington and Oregon’s Preferred Residential and Commercial Company for Roofing, Siding, Windows, Decks and More! Dr roof is a full-service General Contractor with 23 years of experience to give you piece of mind.
We offer financing with no down payment, low interest rates and low monthly payments *O.A.C
Thank you for your continued support,
Glenn & Hillary Trusty
Dr. Roof, Inc.
Customer satisfaction
Of 543 customers surveyed, 268 respondedReviews 240
Of 268 respondents, 240 left a reviewRecent reviews
Cathy E.
Additional comments
Recognized Excellence
Recognized Excellence - David Clark gave us exceptional help. Found the problem and gave good recommendations.
PHILLIP M.
They were very happy with what they did they did it in a timely manner and I am happy with this project.
Ellen W.
Dr. Roof took on a complicated roof replace on a large building owned by a not-for-profit organization. They were great to work with. The crew was friendly and respecting of our public spaces. They performed the work in a timely manner and kept us informed of any issues along the way. We particularly thank the corporate office for working with us on billings as we were awarded public funds in addition to our own funds. It is so nice to have a non-leaking roof over our heads!
Peter C.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They met or exceeded my expectations as I thought they seemed to be super organized on the scheduling, set up, and all the pre-installation items. Their organization seemed to be very good.
Ed G.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They were fast and got it nicely cleaned afterward.
O.P.L.
This was a competitive bid with 3 bidders. The most comprehensive bid that we received was from Dr. Roof and they were also the lowest bidder. We chose them based on their reputation of timely schedule, protecting the property around the worksite, and completing the job on schedule.
Jeff W.
Arthur put our new windows in. He did a great job, and was also a very personable guy.
Additional comments
Recognized Excellence
Recognized Excellence - King Arthur, and all the girls in the office who answered all of our questions.
Customer in Long Beach, WA
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The workmanship and the extra time to go through every details and they kept my wife in the loop, the communication skills and workmanship exceeded my expectations.
Paul B.
I was very happy with the quality of the work, done by Arthur Cristen. When I have more jobs done in the future, I will insist it be with him. I am very unhappy with how long it took to start the project and wished I had put something in the contract about time to get the job done. I am so satisfied with the results of the job, that I will use Dr. Foof again, as long as Arthur is the one doing the Job.
Petra H.
They are the best ever. What teamwork and professionalism, you certainly can count on Dr. Roof’s team/family. Well worth the money for the quality work they do, excellence personified.
Additional comments
Communication
Communication - 110%!
Project Manager Professionalism
Project Manager Professionalism - Always!
Professional & Organized
Professional & Organized - Always!
Value
Value - yes, excellent service and professionalism.
Mcgowen C.
Additional comments
Recognized Excellence
Recognized Excellence - Everyone who worked on the project was professional, courteous, and respectful. The individuals I communicated most closely with, and wish to give a shout out to, are: Matt, Robbie, Brent, and Kevin.
Additional Comments
Additional Comments - Overall, the parish at Saint Mary’s McGowan is most thankful for the excellent workmanship and professionalism demonstrated by the staff of Dr. Roof.
Brent C.
Once everything initially was scheduled they were ready to start ahead of schedule but I had to delay due to my own timeline but once started they got the work done quickly. They put a new roof on the house and the garage in only a couple days. My house is very old but they installed new vents for the attic so the attic could properly breathe. There were multiple stages and the last one was new gutters. They are still working to correct a couple issues but they are quickly coming out to correct.
Additional comments
Expertise
Expertise - They used separate teams for each installation project. One team for the house, a second team came for the flat roof, a third team came out for the gutters and a fourth team on small details that needed to be addressed between projects.
Professional & Organized
Professional & Organized - They were very friendly as well.
Recognized Excellence
Recognized Excellence - The production staff. The office people included. They were on top of it and knew exactly how to handle my project.
Sales Time frame
Sales Time frame - They had the general estimate within 24 hours.
Project Changes
Project Changes - Absolutely, they had fantastic crews.
Heather H.
Additional comments
Recognized Excellence
Recognized Excellence - Clay, Tyler and Herbie
Additional Comments
Additional Comments - Clay did a great job getting me the estimate. I appreciate his expertise. Long Beach location.
Tom M.
The job was great The warranty so far have not received it to give to the new owner,have called twice,that was a big factor in having DR Roof do the job calling again today!
Daniel M.
They were quick, efficient, and on-time. The job was supposed to take three day, and it took them a day and a half.
Additional comments
Schedule
Schedule - They were done sooner than they were expected to be.
Areas Of Satisfaction
Areas Of Satisfaction - The timeliness of the project and their organization met/exceeded my expectations.
Additional Comments
Additional Comments - I would definitely recommend them and use them again.
David M.
Additional comments
Expertise
Expertise - Matt Cummings was and excellent PM
Linda R.
Additional comments
Recognized Excellence
Recognized Excellence - Matt, Robbie and their crew were the best. They communicated with us on a regular basis...when we were not there, they did facetime calling - showing us the issues and explained the resolution. When we were on-site they kept us apprised to the need, timing, etc.
Areas Of Satisfaction
Areas Of Satisfaction - Robbie went above and beyond to be sure the project was completed to Dr. Roof standards and our expectations.
Customer in Ocean Park, WA
While a couple mistakes and tasks were overlooked, we had honest discussions and Dr. Roof owned and corrected the issues that were truly theirs without argument. Thank you
Kelly
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Matt Cummings for his exceptional service.
Madeline C.
I thought they were really nice. Their work was fair and well.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The end project looks fabulous. They did a very good job and exceeded my expectations.
Jack A.
Great work on a complex deck roof and dry rot repair Spanning the pandemic including remedying a drains solution that was needed yet whose install left mismatched materials, driving us nuts given their prominent visible locations.
Additional comments
Clean
Clean - Always cleaned up well!
Respectful
Respectful - Careful and considerate
Recognized Excellence
Recognized Excellence - Shawn Bowen and crew leader Ricky.
Additional Comments
Additional Comments - I highly recommend Dr.Roof and will continue engaging you as we work through a couple remaining roofing projects!
Customer in La Center, WA
They did a fantastic job. I am very pleased with the job.
Nathan H.
A very professional team from start to finish. They took the time to do everything right and the work looks great.
Steve O.
Additional comments
Recognized Excellence
Recognized Excellence - McKenzie was great about following up with me.
Areas Of Satisfaction
Areas Of Satisfaction - Overall, an excellent job.
Additional Comments
Additional Comments - Well done. Thank you.
Terrance K.
Additional comments
Recognized Excellence
Recognized Excellence - Shawn Bowen was always very professional.
GuildQuality
Customer feedback report
