They did excellent service and they took care of my home throughout the entire process.
They were an excellent company, well managed and took care of the job super proficiently.
Mark Scott worked in an excellent and timely manner in all phases of replacing our roof. He communicated well with the insurance company, and with my husband and me. His team left no trash behind, but cleaned the area completely. The roof is beautiful, and our two skylights were replaced perfectly. I highly recommend DownUnder Roofing & Construction!
I would never use a different roofer. They're the best I've ever worked with. Mark was a perfectionist.
The project from Insurance Company and Downunder Roofing was excellent.
We are very happy with the job that Downunder Roofing did. They would take pictures of any problems and text them to us to ask how we wanted to handle the problem before they would do anything. I can't think of anything they did wrong. I would definitely recommend Downunder Roofing.
I talked to about six different roofing companies. When I called Downunder Roofing and spoke with Mark Scott, I realized that he was the most professional and honest person I had spoken too. He did not try to sell me something I did not need, and he did not put a band-aid fix on my roof. Additionally, he coordinated great with my insurance.
They were on time, very thorough, and cleaned up extremely well after themselves. I found nothing in my yard and I really appreciate the hard and fast work.
I was most satisfied with how they were able to meet us where we needed in the short time frame we had to get it done on time.
Brady was great to work with. He answered all of our questions and the work provided we felt was very high quality.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Downunder Roofing, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys