I was very impressed by their communication. They were very responsive to any questions I had. They delivered well from getting the quote to the completed project. Everything was delivered on time, everything was very timely. The biggest thing was customer service and communication. That was definitely an A+.
Very pleased with Done Rite throughout the entire process starting with the estimate that was done by Jeff. He provided us with helpful information about the various products available and color schemes. The roofing crew foreman was Alex and he was excellent in keeping me informed of everything his crew was doing. Everyone was very polite and courteous to me and my wife throughout the entire process.
I would highly recommend Done Rite Roofing.
Excellent experience. Exceptional quality.
Excellent company and quality work. Highly recommend
On the LTR review he said he would do one on Google.
Overall, the customer service and the installation was outstanding. Dealing with the President and the Vice President was disappointing.
Done Rite Roofing did a great job and lives up to its name.
They had a very competent crew and an excellent carpenter. They modified what they were going to do, according to my wishes. Things that weren't completed, I called them and they came out and completed them. My biggest problem was with Owens Corning. They are apparently having production problems in making some of their products. I agreed to all Owens Corning products. When they showed up, they had some different materials than what we had agreed to on the contract. I called to complain about it and I spoke with the VP Henry, and we came to an agreement. I got a letter from Owens Corning stating the products would be okay with the warranty. There were some extra steps I had to take. They could have done that part a little better. They did an excellent job on the roof. I could tell by the way they were doing their work, they knew what they were doing.
My new roof was installed 2 months ago. I am very pleased with the quality of work and the quality of the roofing products so far.
This was our second time having our roof replaced since we owned our house. The first time, we made a poor choice in the company we hired and had problems ever since. This time, we do thorough research and decided Done Rite was the best choice - and they were awesome! Extremely polite and our yard and property were spotless when they finished. Highly recommend!
Done right roofing will get the project done on time as Promised. They are the most expensive company in the market and I needed the work done within a timeframe was the only reason I went with them. Communication with the company is not so good after the job is complete.
My roof was a real mess and Done Rite took care of it with no problems or questions. They installed high quality materials with a great warranty at a lower price than other companies in my area. I would not hesitate to hire them again.
Very satisfied with the entire process. Crews explained what they were doing and time frame. Very professional crews.
Over all everything went very well. It took a little longer to complete than expected but then it was the start of the Corona Virus scare so that slowed everything down.
I think they are a great company and they did a fantastic job.
We are completely satisfied with every aspect of our professional relationship, and I have already shared these feelings with several of our neighbors.
Done Rite Roofing show always try to double-check emails and color choices for people so they do not make the same mistake for someone else that they made for me.
Done Rite started and finished the job in a day and half! Your crew did an outstanding job.
Done Rite did a very professional job.
They were very professional. I'm very happy that I chose them.
I'm very satisfied with the professionalism of their crew and the organization within their office. I thank them for my new roof and doing it right. I was very pleased with the follow-up about the free wind mitigation report and as a result, it has saved me over $500 on my homeowner's insurance!
Done rite roofing is very professional, and knowledgeable about the work they are doing. They are also very hardworking.
A roofing company is only as good as it's staff and crew. And both are outstanding with Southeastern Roofing. No more leaks and absolutely no complaints! I am 100% satisfied and will gladly recommend them to anyone.
Oak Crest Roofing was awesome, efficient, and easy to communicate with.
Kudos to Jose, the salesman. He was knowledgeable and followed up with us. He helped us a lot. He's a great guy.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Done Rite Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys