Office is disorganized, they call me twice to collect payment when they had the card # on file to charge it. Then, after they did charge the card, I received another call to collect it again. Jeff, the salesman, was not familiar with all financing options and provided incorrect information about financing that I found out after the fact. I paid via WellsFargo home improvement credit card program. ALL of my options were not presented to me and I learned of another option for this credit card program after talking to the girl who called to collect the balance. So, a part of me is thankful for that call because, I then learned of a lower interest/terms options plan that I WAS NOT originally informed of.
Excellent company to do business with.
We are very satisfied with the installation and working with the folks at Done Rite Roofing. Entire shingle and roof repairs were don in one day.
It was a good job from start to finish, a very smooth experience.
I would recommend owners to be on site during the work and to document the materials used on site personally. I was shocked when the job was completed and I was invoiced for what I believed to be a large quantity of plywood and 2x4s- the contractor’s photographs of the job did not illustrate each of these items and the roof was installed making it difficult to verify the exact count of what was used. Also, there was a great deal of debris left on site and some debris that were dropped on our AHU caused damage to that system- again, owners need to take measures to protect their fixed systems because this vendor did not take any measures to protect them, nor would they cover the cost of the repairs that were necessary after the work was completed.
Done Rite Roofing is a great company. They did exactly what they said they were going to do and were very professional about it.
Overall, I am quite happy with the job done. I will say, when the building inspector came to inspect my roof, he said I needed vents. I would have thought the roofing company would have known that and from what I have heard, inspectors are different and some Mobile Homes don't require them. Regardless, they took care of the issue but it delayed me getting insurance.
Done Rite Roofing did an excellent job. It was very important to us that we use Owens Corning materials. They used all Owens Corning materials and did the job quickly, and kept the job site clean. It was one of the few times we didn't have to complain about something being broken or not cleaned up. They did a good job with that. It was done quickly, and any delay was outside their control. They stayed with us for months. There was no problem with the original estimate and the cost being maintained. There were no surprises as far as costs went. It is a beautiful roof. We are planning to do another roof and we are planning to use Done Rite Roofing and Owens Corning for that also.
They did a great job!
Awesome Job and Great Price. 👍
The crew did a very poor job of replacing the facia. When they came back to fix the issues, they used caulk and putty to fill the gaps and the poor-quality joints.
We are so pleased that we chose Done Rite Roofing to replace our roof last month. This was the first time we had to plan for a new roof, so we were a bit nervous about it, but the people at Done Rite Roofing helping us with this project were very kind, returned phone calls promptly, and answered every question patiently. Any costs were fully explained, and their estimate was very accurate, no surprises! The roofers arrived just as planned, and completed the job in a very professional way. When the job was done Done Rite Roofers arranged for a Wind Mitigation inspection as well. They could not have made this process any easier! We love our new roof and will recommend Done Rite Roofing to anyone looking for a roofing company with confidence.
Excellent company. Have already referred 2 two neighbors.
Great service with Sales, office staff and roofing team. Very pleased!
We had a very good experience working with Done Rite Roofing from the first phone call to finished job.Any questions I had were answered. The work crew did a fantastic job and kept me informed of any issues during the work process. They went above and beyond my expectations!
We love our new roof! Owens Corning has wonderful choices we chose Sand Dune and it looks professional, dimensional and beautiful! Done Rite Roofing has an awesome team! Thank you! G.F.
They are strictly a first class operation from materials , to labor, and to the paper work involved.
Excellent to work with. They honored their word every step of the way.
Done Rite handled the process well. They were on time, informative, and responsive. When it came to the actual demo of the old roof and the installation of the new shingles, there is room for improvement. At the end of the day, I'm satisfied with my new roof.
I was pleased with the quality of their job and the hard-working crew that assigned to this job.
They were very professional, on time, and responsive. The team as well as the company were helpful and would explain things to me.
They were wonderful. I can only say good things about them. My roof is beautiful, and they are good, remarkable people.
It was a positive experience from the beginning to the end.
Done Rite did it right. The job was done quickly and when promised at a fair price.
This is an unbelievably great service! For a very small fraction of the cost to fully renovate our master bath, the Kohler Design Service walked us through every step of the process. They took ideas that were in our head and in magazine pictures we had seen and turned it into a complete plan ready t... more
The business name Sky Pro & Painting and Designedâ€ does not describe the breadth of the company. The workers have many skills beyond painting. I used Skyy to renovate a townhouse top to bottom. The job entailed exterior wood repairs which required the removal of an exterior wall and rebuilding i... more
I was generally satisfied except for them throwing the trash off the roof like they did. They also dropped my satellite dish, which cost me $100 from them dropping it to be replaced. They ruined the gutters I had. I previously removed them. Then they came a day earlier than they said, and I didn't h... more
I am very satisfied with the work that they did.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Done Rite Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys
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