The DOM team was great to include sales, project management, and the contractors. Special recognition to all who worked on our house project to include: Carla, Vlad, Alexei, and Vitali!!!
The work we had done was completed in a timely manner and with great care. The siding on the house looked great and good as new. Doms staff was great to work with all through our project.
They did an awesome job.
Recognized Excellence - I think all of DOM’s employees are exceptional
Areas Of Satisfaction - This is our 4th house done by DOM and the quality is always excellent
Recognized Excellence - Both Carla and Steve were excellent in communication throughout the entire process. They were always available either via email or phone call!
Areas Of Satisfaction - All!
Additional Comments - Thank you!!!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of DOM Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys