I would highly recommend Disaster Solutions for any work that you need to have done. As opposed to most contractors the communication both from the field personnel and the office was exceptional. They all worked together to make this as seamless a transaction as they could. They communicated not only with me, but with my insurance company to be sure that everything was handled correctly. They replaced my roof When the work was complete my yard was scanned with magnetized rakes/shovels to pick up any nails that had dropped. Not only did they complete this when the work was complete, they came back the next day and did it again. My landscaper never found any nails or debris in the yard.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Disaster Solutions Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys