Another outstanding experience with Desert Foothills Landscaping! Chad designed two new areas around our home, after a remodel, and arranged for "touch ups" in the backyard. The team executed the plan beautifully, and on time. They worked hard, checked in if there was a question, and had a supervisor on site every day to be sure the project was on track. This is our 3rd design project with Chad, and once again, we were very happy with the experience and the results. We also use DFL for our weekly landscape maintenance, and are very pleased with their responsiveness, and the overall quality of their work.
I would like to commend the Special Projects group. They have always been there to deal with my lighting and water feature needs. In addition, they were really comprehensive when it came to my annual tree trimming project. Finally, the design work has been excellent as well as the execution of the design and always done as a fair price.
Recognized Excellence - Chad Norris is absolutely the best; I have recommended him to many people.
Professional and trustworthy organization. Always works as a partner on projects.
Areas Of Satisfaction - I am satisfied in every area. They are totally responsible and professional.
Areas For Improvement - Absolutely none, always perfect during our 12 year experience with them
Jake and the team at Desert Foothills Landscape surpassed our expectations on our landscape re-design, making the home we purchase truly feel like ours!
Recognized Excellence - Jake, George, Steve and the rest of their crew!
Chad Norris, the owner of the company, is the world's worst at returning phone calls. If he would like to call me, I would be happy to talk to him about it. I can be reached at 480-794-1305.
Recognized Excellence - Jake was very creative and had a great vision.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Desert Foothills Landscape as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys