The man that came out and gave an estimate was great and they all got back to us faster than anyone else. Mike the installer did a great job.
Dave was fabulous; Gerald helpful; crew was exceptionally polite and efficient.
Fantastic job by The Deschutes roofing crew--- Real impressed by them when they send out a great guy to total inspect the project an asked if there were in concerns he may have missed.--- In my book Deschutes deserves a 10!!!
I enjoyed working with Deschutes Roofing Co. in all aspects of the roofing job. Carlos always answered my questions quickly and I was confident in their work.
Great experience working with Deschutes Roofing Company! Dave has lots of experience and explained the whole process to us. Price was lower than the other three quotes we had. Love the cost break down in the quote! We knew exactly what we were paying for. The roofing crew was professional and the job was complete in one day! The roofing crew really took their time to clean up after. Would highly recommend! Thanks again for the great job!
Honest and practical about what repairs were truly needed. Fair price for services provided.
Deschutes Roofing did a great job on my roof. We made a schedule and they did the work as planned. Thank You
I would higly recommend them. It was a challenging process getting estimates and interviewing companies. I got 5 estimates and talked with all their reps. their price point was very competitive. My decision to hire them was that their quote was very specific in breaking out the items and educating me on the product used as well as the process. Their team was great. Very personable and did an awesome job. Based on my short time with the owner, Carlos, he was considerate, very fair and extremely responsive in addressing my questions and assuring satisfaction. I was thrilled to have chosen a company who cared about us and did an exceptional job. I would highly recommend them!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Deschutes Roofing Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys