I have used Day Star Electric multiple times for electrical work in my home and they've always done an excellent job.
Areas Of Satisfaction - I was most satisfied with the timeliness and the price.
Recognized Excellence - Roger and Drew did excellent work.
All the service we have every received from Day Star has been outstanding in quality!
Areas Of Satisfaction - They went above and beyond our expectations! There was a light that needed a switch replaced and they replaced it. They replaced 24 lights inside and 13 lights outside. They found a bunch of loose wires in the fuse box and fixed them. We have used them before and they are great!
Recognized Excellence - Roger and everyone was great! They all do exceptional service! We will not go with anyone else!
Areas Of Satisfaction - I was satisfied with everything from the beginning to the end of the project.
Recognized Excellence - I would like to recognize the owner Roger and his son Drew.
They were great. They did what they said they would do, and they did the job at the price they originally stated. I'd use them again.
Problem Resolution - There weren't any problems.
Areas Of Satisfaction - They did what they said they would do on time without delays, and they cleaned up. They did a perfect job. They did exactly what I wanted, and it was all I could ask for.
Recognized Excellence - I'd like to recognize the installer for his exceptional service. He did an excellent job.
Professional & Organized - They were good in everything and we're very satisfied.
Areas Of Satisfaction - I was most satisfied with the work they did and how they did it.
Roger and Drew were very easy to work with and I'm very pleased with the quality of the work I received.
Areas Of Satisfaction - I felt they were very trustworthy, knowledgeable, dependable, and used top parts and equipment. It gave me a lot of confidence that I chose them.
Recognized Excellence - Both of them, Drew and Roger, provided exceptional service.
Additional Comments - They did great work and I'm very happy about choosing them. If they do that 5-minute walk-through in the future, that would be great for future customers!
Areas Of Satisfaction - I was most satisfied with the fact that they came back and took care of the problem quickly and didn't charge us for the extra work they did while they were here. We were very pleased with them.
Current Referrals - We'd recommend them if we knew anyone needing electrical work done.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Day Star Electric as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys