The Worst Company, They lied about work done(that wasn't done) and over charged on things done, used poor material ( broken Appliances, leaks, peeling paints, squeaky floor boards etc.), took over 2 years to do a job they never completed. The List goes on and on but not enough Space or time to write it down right now.I paid for A boiler 3 times that broke in the first 2-3 months of use. I paid for Electricity code upgrades and at least 5 outlets do not work.
Area For Improvement - They did not fall short of my expectations.
Area Of Satisfaction - I was most satisfied with the way everything was cleaned up.
Area Of Satisfaction - The living room looks great!
Area Of Satisfaction - We were very pleased with the smoke / fire damage repair work that was done.
Area Of Satisfaction - Everyone was very professional and new what they were doing. We were very satisfied with our experience.
Area Of Satisfaction - Everything
Quality Of Workmanship - They boxed up some of my things. They did an excellent job cleaning up.
Area Of Satisfaction - Damage Control did an excellent job. The house was immaculate!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Damage Control, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys