They were fine and good to work with.
We have an unfinished issue with the water connections. In fact, one of the master bathroom, when you turn on the water it hardly flows. I think what happened is because they had to take the water and vanity had to be taken out, and when they had the old valve in the wall, it got full of paint and plaster. Instead of changing them, they left them and it hardly lets water come through. It's an issue I am going to have to deal with. There is several connection issues that I still have to deal with.
They did very good work, and the employees were very courteous. Anything I asked them to do, they did.
They were professional, and they were also courteous on the phone.
When C.W.K. Construction Co., Inc. was installing the paneling, I noticed one of the panel nails was bent up and not nailed properly. I had to bring this to their attention which they fixed properly. This should not have been left as it was in the first place. Another issue was with the sheetrock installation. There were “large” gaps between one of the panels which they were just going to fill in with scraps. Was this true workmanship? I don’t think so. Along with this several (more than five) electrical outlet areas had large gaps that the wall plate would not cover properly. If it was not for me checking on their work at the end of the day I am sure they would have just pasted over their incompetence and covered up their POOR WORK. I requested C.W.K. Construction Co., Inc. to provide me an estimate cost to “finish” my basement with work not associated with the insurance claim. I was quoted $4,500 to “finish” my basement work. I agreed. When this additional work was being done, I noticed the walls were not painted. I called the owner of the company and he told me it was not on the contract and that this additional painting would cost an additional $450. I was shocked and agreed to pay the additional cost. I then noticed base boards were not being installed. I again was told this was not on the contract and that it would cost an additional $350. I again agreed to pay the additional cost although I truly felt I was being ripped off. I had a sliding mirror door installed in the bedroom closet. I noticed the inside frame was not finished with ¼ round. When I asked him about this I was again told it was not on the contract and that I would have to pay an additional payment. I declined and finished this work myself. I was not going to give him any more money!!!
The workmen that came to the house were fantastic, the telephone conversations were fantastic, and everybody should be so lucky to have such good contractors to work with.
took a wile to start the job and materials used were too cheap
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of C.W.K. Construction Co., Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys