Custom Exteriors, Inc.
Customer feedback report for

Custom Exteriors, Inc.

Custom Exteriors, Inc.

The History of Award-Winning Custom Exteriors Show more

The History of Award-Winning Custom Exteriors

If you take the time to ask just a few simple questions, you are on your way to making one of the smartest home improvement investments that you can. The problem is that most homeowners don’t ask these key questions and they end up buying the wrong windows or, worse, buying their windows from the wrong company!

That’s where Jeff Kendall & Kevin Gundry, owners of Custom Exteriors, come in. They know that there are a lot of window and door companies out there and that everyday you are inundated with countless misleading offers. Over 13 years ago, this company was built on the concept of providing the absolute best window products available at factory-direct prices; hiring only the most professional, licensed sales staff; and installing your new windows with their own certified master installers. Match all of this with world-class customer service, a lifetime guarantee on labor & products, and a complete showroom, you have found the Bay Area’s best overall value for window & door replacement!

From 1987-1997 two close friends worked for some of the Bay Area's largest home improvement companies. What they noticed over the years with these companies were stressful work environments, constant employee turnover, nonexistent referral business, and mediocre customer satisfaction. In short, both friends realized there was no hope for the future that they had envisioned when entering into the industry all those years ago.

In 1997 Custom Exteriors was started and today, Jeff Kendall and Kevin Gundry, with all their experience in the industry combined with their vision of what a great company should be, are leading one of the largest and fastest growing window replacement companies in the Bay Area. With nonexistent turnover, a great working environment, thousands of referral customers, and extremely high customer satisfaction, Custom Exteriors has truly become an industry leader that continually attracts the best and brightest people in the window replacement arena.

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Of 633 customers surveyed, 267 responded
Sales Solutions
[SALESPERSON] presented appropriate solutions for my project.
Concern For Needs
[SALESPERSON] sought to understand my needs.
Clean & Safe
The job site is kept clean and safe.
Follow Up
[SALESPERSON] followed up with me in an appropriate and timely manner.

Of 633 customers surveyed, 267 responded What does this data mean?
Of 267 respondents, 114 left a review
31 of 38 would recommend
No rating
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Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Custom Exteriors, Inc. using our impartial third party survey process. To learn more about GuildQuality and our survey process visit

Custom Exteriors, Inc.

440 Boulder Court, Suite 400,
Pleasanton, CA (888) 957-7800