I was nervous going into that. I'd never done anything like that before. They explained things to me. Everyone was super nice. They did an exceptional job. When they were gone, you couldn't even tell they were here. I can't say enough good things about them.
The service from beginning to end was impressive. A supervisor representative assessed and inspected the roof and returned on multiple occasions proving the insurance adjuster from E-Compass false claims. After months of dispute and finally making a claim to the Ohio Department of insurance consumer agency. The insurance company in most of the claims to be incompetent. Sword roofing helped us through this process of evidence and when the roof was replaced took additional video showing proof beyond a reasonable doubt for the consumer agency. The replacement of the roof was fast, professional, with materials of the highest quality. The service was always professional explaining a layman’s understanding. I cannot thank you enough for the carrying service. Side note If you have E-Compas insurance get rid of it. We never used Insurance and the one time after 26+ years we are still disputing with big Insurance. Thank you sword for the outstanding service.
SWORD was very professional and very caring. All the employees were punctual and professional. They did the work in half the time I thought they would. The roof itself is beautiful. I love the color and the way it looks on my house.
Curant Construction did an amazing job with our roof replacement. Their communication was excellent and so was the crew who did the install. They kept the job site clean and did a great job picking up once the job was completed. I would highly recommend them for anyone looking for roof repair or replacement.
They did a great job. I hope I don't see them for another 25 years, but they did a great job.
It was a fantastic experience all around. I could not recommend them any higher.
amazing work and people
We had a great experience with SWORD, from the sales staff that met us for the inspection, to the office staff who sent us the contract and paperwork. Everyone was on top of the process and communicated with us. They came right in at the exact price as the estimate, and got the roof done in one day. We were very happy with how everything worked out.
Did a great job with our new roof and skylights. Highly recommend them.
I have already referred you.
The entire team at SWORD did an outstanding job, from the time we met Justin to Aaron walking the roof and indicating issues of concern to Curry and the install team!
Curant Construction provided exactly what they said they would when they said they would. We are very happy with our new roof!
I had called curant construction for a leak in the roof, they were so helpful right away they finished the roof today, they had the whole roof done today in like 6 hours all of the employees and managers were so nice and everything was cleaned up so quickly. Joe Bryant took care of everything so professionally it was an amazing experience
The owners are very professional and explain each step of the installation process. The crew was very efficient and experienced. Our job was a little more work as they had to also remove 2 layers of roofing. Their timeline was still amazing. Their pricing very reasonable. We had a new roof in 2 days!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of SouthWest Ohio Roof Defense as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys