I would recommend them because of the crew! They did everything right and were great.
They did just fine. I am perfectly satisfied with the professionalism and workmanship of the crew.
Problem Resolution - They took care of all my questions.
Likely To Recommend - We have told a couple people already, and at least one has. They did just fine. I am perfectly satisfied with the professionalism and workmanship of the crew.
Current Referrals - My neighbor came over and talked to them, and he got a roof as well. If anyone else asks, I will tell them.
Recognized Excellence - I would like to recognize the while crew, they were all professional. The people on the phone also did a good job. I do not want to single anyone out.
Additional Comments - I am perfectly satisifed.
Areas Of Satisfaction - I was most satisfied overall.
Areas Of Satisfaction - I was most satisfied with Vern the sales person and his knowledge and the price they offered.
Recognized Excellence - I would like to recognize the sales person Vern.
Areas Of Satisfaction - They were expedient and polite in resolving issues. They were also knowledgeable and professional.
Recognized Excellence - Vernon and his sister (owner??).
Areas Of Satisfaction - I was most satisfied with the turn-around time and how well they actually stayed ahead of schedule in getting the job done.
Recognized Excellence - The 3-man crew did a very good job, were well organized, and very thorough. It was great!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of C.S. Roofing, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys