The work crews began much too early arriving at 4:30 and working past daylight. Most days the crew worked until nearly 9:00pm and could not provide a good job working in the dark. The crew left work supplies on our front yard the day that our house was worked on. The front door of our house had an electric wire left plugged in after the crew left one nigth.
Very professional and knowledgeable.
I am well pleased.
They were very helpful in explaining he contract and what they were going to do. The work was well done.
I already have recommended them.
I had a good experience with them. Their salesman, Kyle was excellent.
They are great to work with. Kyle, in particular, was excellent at project managing and keeping in touch with me throughout the project. I would highly recommend Crown Exteriors.
The guy who was doing the first contract was good. He was professional and he did a really good job. I wasn't there all the time but they always answered me. My only concern was the payment that was added onto the statement that I didn't know about.
Overall, I was pleased with the product and the installation, but I just wish the communication was a little better.
Crown Exteriors did many projects in my area after Hurricane Irma, all the work was quality workmanship, that’s how I was referred to them and I in turn made many referrals to the company.
The representative from the company was very knowledgeable and helpful. He made the process pleasant. Getting a roof can be pretty stressful.
They did a great job. When they said they were going to be here they showed up and got the job done and they were gone.
They had one of the best prices from 6 different vendors that we looked at. Everything was done in a timely fashion. They cleaned up the nails and shingles very well. I would definitely recommend them.
everybody I spoke with was most than accommodating. I couldn't be happier. It has been a great experience after the hurricane we went through.
We had a great experience with Crown Exteriors. Our new roof looks great!
They are a good group of guys to work with.
Jim Russo was very knowledgeable and helpful. He was there whenever we had questions and got back to us in a timely manner. The job was done on time and in the time frame said it would be done. The installers were professional and courteous. Great workmanship and very satisfied.
This was the best experience I have had with a contractor.
Jim Russo was very helpful, and went above and beyond what I expected when figuring out what was needed after Hurricane Irma. He walked with my adjustor during the inspection, and dealt with the insurance company directly when additional damage was discovered.
After Hurricane Irma Crown Exteriors LLC responded to my need for a new roof quickly. They reviewed the damage and even helped cover the exposed areas before the contract was signed. They were genuinely concerned for pricing with insurance guidelines and quality of product. They also worked with the County permitting and inspection. The work was done quickly and cleanup was satisfactory. I would certainly recommended Crown to anyone of my neighbors.
Jim Russo whom I met shortly after the hurricane was great, helpful and assisted with the entire insurance process from start to finish. It was an easy decision to choose Crown!
They did a great job, cleaned up, and I had no problem with them. I was very pleased!
The guys were outstanding and excellent. They notified me via a hanger on my door. I called and he came out that afternoon. We went over it, they came out the next day and gave me a price and we did it. They were in an out in now time.
The shingles are excellent! They put the wrong shingles up. They put up Owens Corning shingles and we decided to keep it after we saw it. The employees are professional. We couldn't have asked for anything better!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Crown Exteriors LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys