They were great, efficient, and any issues or questions I had were answered or resolved right away. I think they are great. They did a wonderful job.
Creative Roof Solutions were great from start to end. My finished roof looks absolutely amazing! The crew who worked on my roof were quick, friendly and professional and kept me in the loop on everything going on. I would recommend these guys to everyone.
I still haven't stopped looking at my roof when I drive up and think "It is so pretty!" I must first mention the process. I was dreading another hours long meeting and high pressure sales tactic. I met Robert at my house, he examined my roof and we talked briefly. He emailed me the estimate and information to do further research to learn about specific materials and always made himself available for any questions I might have. This was a huge plus in my book.Rob and his crew were very nice, showed up when they said they would and kept me apprised of the work and the scheduling. I was really impressed with their thoroughness and follow up--I have an unconventionally shaped vent cap and they worked for about a month to locate and purchase one, and come install it without additional cost to me.Such a huge relief to face the upcoming Puget Sound winter weather with my new high quality roof!
I already left an online review for them.
Creative Roof Solutions was great to work with. Robert actually climbed up to the roof and gave me a fair estimate rather than just look at the satellite images on Google.
I called many roofing companies, and I am very happy I chose Creative Roof Solutions LLC. I am happy with their professionalism, product, and everything about them. They were great.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Creative Roof Solutions LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys