I have been in communication with Lalia she is wonderful and quick to responded
They were good to work with. Friendly and personable. They seemed to be organized as well.
Quick prompt, answered fast and got the job done right away.
I was pleased with the competence and professional attitude of all the company's employees. Furthermore I appreciated how quickly the company responded to my request to rectify a problem that developed after the job had been completed.
I thought that the communication was weak--that we did not communicate well and promptly sometimes. It was not all the time, but it was sometimes. The quality of the work was spotty. The carpentry work was excellent. The painting was okay. The gutters had to be redone. It was so badly done the first time, but I didn't have to do that. CRBR did that, recognizing that it was badly done, and having it redone, so overall, it was not a bad experience. It would be somewhere between the two highest ratings, but I recognize the difficulty finding quality workmen.
We have used them for many, many years. They are awesome and always do a great job! They have done water damage cleanup, carpet cleaning, and building damage work. I would highly recommend them! Cleanrite Buildrite does a great job and are very professional. I have 80 units, and they are very good with our residents! They are just excellent!
I was hoping for faster service and a neater outcome.
They were accommodating, prompt, they considered my own time needs and when something was not working right they came back and fixed it quickly. I was pleased with that.
Prompt response to Sunday morning call for cleanup of "sewer" overflow.
It felt like it wasn't a priority for them until t hey needed something from me.
It just seems like it took forever to do it and there was a missed opportunity to buy flooring when they were here working on other stuff. The guy put the flooring in the wrong way.
Everything was great.
Cleanrite Buildrite had some strips that had to go from one room to another, and the colors didn't match. It took forever for them to get the right colors.
Great people and excellent service. Friendly.
We had them do some high touch cleaning, and they were very diligent.
Basically, they charged us $700 and didn't clean or vacuum. I'm not happy.
They are very professional and they do an excellent job.
They have been perfect, they are always on time and nice.
There was a dead cat under my house and they wanted to charge me $500 to remove the cat. I thought that was expensive.
Decent service, somewhat timely but given the environmental circumstances(fires) things were very smooth.
The person who came in was fine - it was communication with the company itself that I had issue with.
I would highly, and have highly recommended CRBR to others. Their work was outstanding, their customer service excellent. They gave me comfort level they could fix and improve my situation and they kept informed all through the project.
I really like how CRBR communicated and checked in with us often to see if we still needed the product or needed to come to pick it up.
I really liked the speed in which everything was being done. I also liked how soon they arrived at my residence.
They were very quick to respond and follow up. They did a very good job!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of CRBR - Cleanrite Buildrite as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys