We are satisfied with the work they did. They were very professional.
They are excellent, professional, courteous and I would recommend them to anyone. I even sent them a thank you note after the work was completed. They just came back to clean the carpet and they have been great.
The Consolidated Environmental crew were very professional, polite and courteous. They arrived at the agreed upon time and worked extremely hard to complete the process.
We were very pleased with the service we received. The contractors far exceeded our expectations. Sometimes there was a small lack of communication between us and our insurance company however, there preference and response to our emergency was outstanding.
Punctual and courteous. Tore up more of my hardwood than I thought necessary.
Consolidated Environmental was quick, thorough, and professional.
The professional and competent team who handled my home did a thorough and outstanding job. They reassured me that they would take care of everything and they did. They said their job was to handle the situation and they went to work immediately to do just that! I have to thank them for putting my mind at ease and following through and keeping their word.
Everyone was professional.
The men who came to my house were SO NICE! They were genuinely concerned about me and my needs. They were friendly and a pleasure to do business with. They worked efficiently and took care to leave the work area neat and tidy when they left. What wonderful employees to have--the company is very lucky to have them.
Consolidated Environmental, Inc. is very courteous, very into their work, and they do a great job. I am very happy.
I would recommend Consolidated Environmental to a friend, but they just need to be more careful with some things. I have hardwood floors and the attic stairs come down to the hardwood floors. I figured they would know that you have to put a towel on the floor. They didn't do that and the stairs scratched the hardwood floors. I also had a guy go up there in the attic two weeks ago because one room wasn't getting cold and apparently the duct work next to pipe they fixed was ripped. It wasn't ripped last year. When I called the plumber who had been up there he said he was nowhere near that. The guy had to come and put duct tape on it to seal it up. I guess when Consolidated Environmental was working and move around up there it got hit with something and ripped, but no one told me that it happened or that it needed to be taped up.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Consolidated Environmental, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys