I highly recommend Collis Roofing. We had paperwork issues when trying to obtain financing and also had issues getting our solar panels uninstalled and reinstalled. Through all of this, Ray Hiltz and the Collis team were very patient and professional. This is the second house that we have used Collis Roofing to replace our roof and they are a great team to deal with.
Recognized Excellence - I want to recognize Ray Hiltz. He was awesome.
Areas Of Satisfaction - We had some issues getting qualified with financing but was no fault of theirs. They were patient through the entire process of getting approved for the loan.
Additional Comments - This is the second home that we have owned and used Collis for the roof. Although we had moved from the house, 15 years later they called to check and see how our roof was doing. That doesn't happen anymore. We were happy about that.
I am a contractor, and one of the most important things I do is manage my client's expectations. Both the salesman and the crew chief kept me posted with pictures and explanations of everything they were doing. They were fast and took care of all of the necessary permitting. I could not have been happier with the overall service, and I would highly recommend them to anyone.
Recognized Excellence - The salesman and the crew leader provided exceptional service.
Areas Of Satisfaction - The company exceeded my expectations with their communication.
They were very efficient, and fast. I was very pleased with their work.
Safe - They were very efficeint throughout the project.
Recognized Excellence - They were all great.
Areas For Improvement - They didn't fall short in any area. They were great.
Areas Of Satisfaction - They were great. They came out and brought the materials. Furthermore, they were very efficient and did the job. They completed it in two days.
Additional Comments - They were great. I will recommend them.
Areas Of Satisfaction - The total job
Recognized Excellence - Ray and Jim were very pleasant to deal with and explained everything in detail.
I’m very impressed with the quality of work and materials used in our roofing project. The speed of the task was impressive, while the overall performance was maintained at an excellent level.
I would advise anyone who needed a roofing job completed to definitely give Collis Roofing a call!
Recognized Excellence - Ray Hiltz was outstanding in his position
Areas Of Satisfaction - Speed with which the job was done was amazing
Professional & Organized - Ray Hiltz and Jim Boyd work well together
Areas Of Satisfaction - Ray and Jim did kept us informed
This will be the second roof that Collis Roofing has put on for us. The only reason for the repair was because of hail damage and not because of any failure of product or quality of work.
Recognized Excellence - I would like to recognize the supervisor that oversaw the roofing project, the salesman, and the installation team. We had a very good team that did the roof.
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - They met/exceeded my expectations with the cleanup, being right on time, and the quality of work.
Additional Comments - This is the second roof they have done for us because of their quality of work.
They did what they said they would do. There were no hassles. In this day and age, that is rare.
Recognized Excellence - I would like to recognize Ray the salesman and the superintendent for their exceptional service. In fairness, they all did a great job.
Areas For Improvement - The company did not fall short of expectations.
Areas Of Satisfaction - The company met and exceeded my expectations in all areas.
Additional Comments - There is nothing else I would like to share.
Communication - They kept me up to date on the status of the job.
Recognized Excellence - Everything was done on time, and I was updated every step of the way.
Collis Roofing was easy to get in touch with, and it did not feel like we had to chase them to get information and be kept up to date. They were straight forward and transparent, which is everything you need in a company.
Value - We saw pictures of the completed project and everything looked great.
Recognized Excellence - Ray was very transparent and a good guy to work with.
Areas For Improvement - There was a little hiccup in the middle, so they were not able to move forward with the project, and it was delayed a little. However, we rolled with it and as soon as we called them after all of that, they came out almost immediately and got the job done.
Areas Of Satisfaction - Yes, they completed the project extremely fast.
Recognized Excellence - Ray Hiltz was a pleasure to work with. He was excellent on keeping me updated on the progress of the project. I got emails, texts, and photos on a timely manner.
The overall process of getting our roof replaced was very easy. The salesperson was knowledgeable and handled everything very professionally.
Recognized Excellence - Our sales person was very responsive.
Areas For Improvement - None
I was very pleased with the level of service provided, they also met the commitment dates agreed on
Recognized Excellence - +Ray
Areas Of Satisfaction - staying in contact
Additional Comments - It was all great!
Areas Of Satisfaction - They met or exceeded my expectations by using Owens Corning materials, which are the best quality materials.
They have been great people to work with.
Recognized Excellence - I would like to recognize Ray, person that handles sales, and Jim Booth who is a great guy.
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - They did what they said they would do, got it done expeditiously, and everyone was very cordial.
Additional Comments - Overall, we had a very good experience with Collis Roofing. They made sure the get the project done promptly and efficiently. Ty was excellent and communicated well. Ray did a great job and answered my endless questions. I highly recommend Collis Roofing.
Schedule - Commenced a few weeks later than planned, but progress quickly thereafter.
Recognized Excellence - RAY Hiltz
Extremely professional from start to finish! Will definitely recommend!
Very pleased with the roof. It looks great.
Very hard workers, even with unbearable heat.
Communication - Any time I called, I got a quick response.
Professional & Organized - Very professional and organized.
Schedule - Roof was started and completed ahead of schedule.
Recognized Excellence - Ray Hiltz and Jim
Recognized Excellence - Our salesman Ray Hiltz and Insurance person Jonathan and super Jim Boyd and all the roofing crew! Outstanding service
Areas Of Satisfaction - Yes on everything.
Recognized Excellence - job well done by all involved.
The project went well the work was done within days. After the first day, there was a rainy day that afternoon. I believe that there was a small leak during the storm. Called Jim the supervisor, he came out that day and checked out the spot, and was told that I needed to watch over the area during the next few storms to see if it expanded out. As of today, the stain is the same. Great work from the team with the replacement.
Communication - The team leader kept me updated as to the work that was being done.
Quality Of Materials - As far as I can tell the materials are excellent.
Quality Of Workmanship - Yes
Professional & Organized - Yes
Schedule - Yes
Recognized Excellence - Sorry I only remember Jim's name.