They did what they said they would do. There were no hassles. In this day and age, that is rare.
Recognized Excellence - I would like to recognize Ray the salesman and the superintendent for their exceptional service. In fairness, they all did a great job.
Areas For Improvement - The company did not fall short of expectations.
Areas Of Satisfaction - The company met and exceeded my expectations in all areas.
Additional Comments - There is nothing else I would like to share.
Communication - They kept me up to date on the status of the job.
Recognized Excellence - Everything was done on time, and I was updated every step of the way.
Collis Roofing was easy to get in touch with, and it did not feel like we had to chase them to get information and be kept up to date. They were straight forward and transparent, which is everything you need in a company.
Value - We saw pictures of the completed project and everything looked great.
Recognized Excellence - Ray was very transparent and a good guy to work with.
Areas For Improvement - There was a little hiccup in the middle, so they were not able to move forward with the project, and it was delayed a little. However, we rolled with it and as soon as we called them after all of that, they came out almost immediately and got the job done.
Areas Of Satisfaction - Yes, they completed the project extremely fast.
Recognized Excellence - Ray Hiltz was a pleasure to work with. He was excellent on keeping me updated on the progress of the project. I got emails, texts, and photos on a timely manner.
The overall process of getting our roof replaced was very easy. The salesperson was knowledgeable and handled everything very professionally.
Recognized Excellence - Our sales person was very responsive.
Areas For Improvement - None
I was very pleased with the level of service provided, they also met the commitment dates agreed on
Recognized Excellence - +Ray
Areas Of Satisfaction - staying in contact
Additional Comments - It was all great!
Areas Of Satisfaction - They met or exceeded my expectations by using Owens Corning materials, which are the best quality materials.
They have been great people to work with.
Recognized Excellence - I would like to recognize Ray, person that handles sales, and Jim Booth who is a great guy.
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - They did what they said they would do, got it done expeditiously, and everyone was very cordial.
Additional Comments - Overall, we had a very good experience with Collis Roofing. They made sure the get the project done promptly and efficiently. Ty was excellent and communicated well. Ray did a great job and answered my endless questions. I highly recommend Collis Roofing.
Schedule - Commenced a few weeks later than planned, but progress quickly thereafter.
Recognized Excellence - RAY Hiltz
Extremely professional from start to finish! Will definitely recommend!
Very pleased with the roof. It looks great.
Very hard workers, even with unbearable heat.
Communication - Any time I called, I got a quick response.
Professional & Organized - Very professional and organized.
Schedule - Roof was started and completed ahead of schedule.
Recognized Excellence - Ray Hiltz and Jim
Recognized Excellence - Our salesman Ray Hiltz and Insurance person Jonathan and super Jim Boyd and all the roofing crew! Outstanding service
Areas Of Satisfaction - Yes on everything.
Recognized Excellence - job well done by all involved.
The project went well the work was done within days. After the first day, there was a rainy day that afternoon. I believe that there was a small leak during the storm. Called Jim the supervisor, he came out that day and checked out the spot, and was told that I needed to watch over the area during the next few storms to see if it expanded out. As of today, the stain is the same. Great work from the team with the replacement.
Communication - The team leader kept me updated as to the work that was being done.
Quality Of Materials - As far as I can tell the materials are excellent.
Quality Of Workmanship - Yes
Professional & Organized - Yes
Schedule - Yes
Recognized Excellence - Sorry I only remember Jim's name.
Quality Of Materials - So far, I am satisfied with the quality of the materials used.
Quality Of Workmanship - I watched the installers pretty closely, and they did a pretty good job!
Value - With the cost of materials going up, I believe the company did their best with pricing.
Areas Of Satisfaction - I expected a lot, and they delivered, so they met my expectations!
Additional Comments - It was good!
The Collis team did a spectacular job on our new roof. We couldn't be happier!
Recognized Excellence - Ray Hiltz and Jim Boyd were on point and did a great job for us.
I thought the work was efficient. They were done with the work in a very timely manner. The reason I gave them three stars instead of five is because I thought they were a bit messy. The job was done messily. They didn't use tarps. They laid all their materials right on my grass. It could have messed it up. I'm still seeing bolts and screws in the grass.
Schedule - Yes, Collis Roofing adhered to our agreed-upon schedule.
Value - I believe I received a fair value for my money.
Recognized Excellence - They were very efficient and timely.
Areas Of Satisfaction - They met and exceeded my expectations for the time it took to complete the job. They finished it roughly in two days. I thought it would take double that time.
Work completed as promised and excellent workmanship
Recognized Excellence - Marvin who did the roof and Jim the supervisor are both excellent representatives of your company
Areas For Improvement - Work was as promised and needs no improvement
Areas Of Satisfaction - Roof was completed on time and looks great
Additional Comments - Would recommend your company to anybody
Recognized Excellence - Ray Hiltz and Jim our Project Superintendent
Areas Of Satisfaction - Great communication, handled issues promptly and resolved to our satisfaction
Additional Comments - One of our neighbors signed contract with Collis Roofing after they saw our roof install and witnessed the work and saw how nice our roof looked when completed
Recognized Excellence - I'd like to recognize the workers who worked on the roof.
Areas Of Satisfaction - They met or exceeded my expectations with installing the roof.
Recognized Excellence - Excellent experience from start to finish!
Will recommend Collis to my friends.
Clean - They did a neat job of cleaning up.
Safe - Continued cleanup during the project.
Communication - They kept me informed with photos and telephone calls.
Quality Of Workmanship - Great job, were very thorough to replace all bad wood.
Professional & Organized - Finished roof looks really good
Value - Price was very competitive.
Recognized Excellence - Ray Hiltz
Areas For Improvement - None
Areas Of Satisfaction - Great job.
Additional Comments - Very professional to work with and doing the job.