They did a good job.

Clean

Clean - It was very clean.

Recognized Excellence

Recognized Excellence - I would like to recognize Gavin Ford for his exceptional service—he was the salesperson, and he was great. The foreman, I believe his name was George, was really good and very professional.

Areas For Improvement

Areas For Improvement - Collis Roofing fell short of my expectations with nothing that I can think of.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing met or exceeded my expectations. I think that they did exactly what we thought they would do—it all looked great.

Recognized Excellence

Recognized Excellence - Good people and Solid work.

Areas For Improvement

Areas For Improvement - They were perfectly fine with us in all areas.

Areas Of Satisfaction

Areas Of Satisfaction - All Around perfect

Additional Comments

Additional Comments - Good people you can trust. They keep their word and do a great job.

Working with the supervisor on the job was nonexistent. When I had a problem, they were slow to respond, and when we try to settle the final bill they were exorbitant. They tried to whip us saying that they'll take me to court and lien my property and I said fine, I was prepared to go to court, and I was prepared to pay them. What was in the contract was fourteen hundred, and we finally agreed because they knew they were on a fruitless effort, so I paid them in full, and they gave me a receipt. I got a nice letter from Mr. Collis saying thank you for the business. I'm hopeful my roof is going to be sound because the rain's going to start this weekend, but I was very, very, very disappointed in my treatment by Collis. The only bright spot was, a young salesman, I believe his name was JT. tall thin boy, good kid, but other than that, the service is nonexistent. And you know, you send a group of Hispanics here, and I'm sure they can speak English, but they won't speak English. They give you the no habla treatment, so you can't have any communication. You can't see how things are really going because they're obviously pretty good at their job, and they're like a whirling dervish. They just come and they get after it. So, I'm thinking and hoping and praying for fourteen thousand dollars, I got a sound roof, but Collis was very, very unprofessional in my opinion. They would follow the plans, put the necessary flashings and equipment. That's what's so disappointing, and the supervisor I had, had my job and another job in the villages. It doesn't make sense. He'd come here first thing in the morning, pat me on the head and leave. And I get a phone call from him asking how things are going. I don't know how things are going, because I can't get up on the roof. I'm eighty-four years old, and I am counting on him. So, that that got us off to a bad start and like I said, that's my big concern. I know the boys can shingle. Those Mexicans, this wasn't their first rodeo. They're good at it, but like anything, they're paid by the job, and they're paid to hustle and get it done, and I'm just hoping that the proper kick outs and everything were installed to make sure I don't have a leak, so I don't have to wind up in court with the Collis Roofing.

Recognized Excellence

Recognized Excellence - I would like to recognize AJ. He was really great.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations by helping me with my chimney cap. They were able to repair it instead of replacing it.

Recognized Excellence

Recognized Excellence - The crew was johnny on the spot. They came in and were right at work. They did a great job cleaning up. It was well done. This is the second time we have used your company, and we would use you again.

Areas Of Satisfaction

Areas Of Satisfaction - It was a well done job all the way around.

I have already recommended Collis Roofing to a friend.

Safe

Safe - It was safe.

Quality Of Materials

Quality Of Materials - The quality of material I chose, I believe they used. I do not know how to rate the quality of the materials, as I am not an expert in that field. Collis Roofing used the material I chose.

Recognized Excellence

Recognized Excellence - Jonathan Sinclair, the salesperson, was awesome. I would definitely send people to talk to him before anything else.

Areas Of Satisfaction

Areas Of Satisfaction - The work was done in a timely manner. I received timely feedback. The workers were courteous. It was all good.

Recognized Excellence

Recognized Excellence - Alexander Sidor

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Good communication

Recognized Excellence

Recognized Excellence - Aj went above and beyond. Excellent job.

Areas Of Satisfaction

Areas Of Satisfaction - Timely

The entire team was very professional and courteous and completed the job on time with no fuss.

Recognized Excellence

Recognized Excellence - I want to recognize our salesperson, I think his name is AJ, for his exceptional service. The crew came and did their job and left!

Areas Of Satisfaction

Areas Of Satisfaction - They met all our expectations.

Additional Comments

Additional Comments - I would highly recommend using them for your next roofing job. This is the second job we have had with them. This second time the hurricane damaged the entire area, and they did such a good job that when the second hurricane came, there was no damage.

Extremely polite, decent people work at this company. Explained everything in detail, very prompt. No debris in the yard, at all!

Recognized Excellence

Recognized Excellence - Aj!! Great guy

Areas Of Satisfaction

Areas Of Satisfaction - All of it

Additional Comments

Additional Comments - Used them before, will use them again..if needed!

This company went above and beyond to ensure the roof was completed in time!

Communication

Communication - Loved every interaction with employees at Collis

Quality Of Materials

Quality Of Materials - Passed inspection

Professional & Organized

Professional & Organized - Got that dumpster moved quickly after work was completed

Schedule

Schedule - So helpful as we were on a strict timeline

Areas Of Satisfaction

Areas Of Satisfaction - Customer satisfaction and all our needs we’re important to Collins

Collis is a excellant roofing company. They do excellant work and I would highly recommend them.

Recognized Excellence

Recognized Excellence - Matt, Jacob, Joseph and roofing team

Areas Of Satisfaction

Areas Of Satisfaction - They were here early and worked late to make sure that the project was done very quickly. Previously, the other roofers arrived late and left early. We were really impressed with the diligence of their crew. They also kept the site extremely clean.

Recognized Excellence

Recognized Excellence - A J

Areas Of Satisfaction

Areas Of Satisfaction - Communication and listening to our concerns.

Though Jonathan’s team was recommended to me, and Jacobs team did the work I would recommend Collis roofing.

Recognized Excellence

Recognized Excellence - My roof estimate was with Jonathan Sinclair from Collis Longwood, and work proceeded by Jacob Sidor from Collis Lackland both contractors were professional and good to work with.

Areas Of Satisfaction

Areas Of Satisfaction - Roof replacement, workmanship, clean up, and follow up.

Communication

Communication - AJ was so good

Recognized Excellence

Recognized Excellence - AJ

The company was responsive after the hurricane and did a good job.

Recognized Excellence

Recognized Excellence - I would like to recognize the gentleman from the adjustment department. He was helpful and communicated with me well.

Areas For Improvement

Areas For Improvement - Collis Roofing did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The company exceeded my expectations, with working with my insurance company.

Additional Comments

Additional Comments - The company was responsive and helpful. They did a good job.

Recognized Excellence

Recognized Excellence - I would like to recognize A.J. for his exceptional service. He was good.

Areas For Improvement

Areas For Improvement - Regarding if they fell short of my expectations, they were fine. They fixed the issue that we had. There was one issue, but it got resolved, so it was fine.

Professional & Organized

Professional & Organized - They did a good job.

Recognized Excellence

Recognized Excellence - I would like to recognize AJ and the project lead. They had great communication and were honest people. They dropped a piece of plywood through my screen and had it fixed within a couple of days. They sent texts right away and let me know of any issues.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Recognized Excellence

Recognized Excellence - For their exceptional service, I would like to recognize A.J.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing meets and exceeds my expectations in terms of communication and professionalism.

Recognized Excellence

Recognized Excellence - Lakeland Salesman AJ Sidor is simply the best!

Areas For Improvement

Areas For Improvement - n/a

Areas Of Satisfaction

Areas Of Satisfaction - All areas

Additional Comments

Additional Comments - Thank you, Joseph H.

Recognized Excellence

Recognized Excellence - The team did a great job cleaning up and we appreciated the communication that let us know how things were progressing.

As a whole, Collins Roofing did a satisfactory job.

Communication

Communication - The Sale Representative did a great job.

Recognized Excellence

Recognized Excellence - AJ Sidor (Sale Representative)

Additional Comments

Additional Comments - None

Collis Roofing got here on time and worked every day until my roof was completed. They figured out the cause of the problems I was having, and everything was beautiful.

Recognized Excellence

Recognized Excellence - Shay was my point of contact for everything I needed; she did a great job. She called to follow up with me, was very friendly, and helped me out a lot. Brian is the head of the Loveland office, and he was very helpful in the process. Also, Gary Moore scheduled my appointment and did a great job.

Areas For Improvement

Areas For Improvement - They did not fall short of any expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations.

Additional Comments

Additional Comments - Collis Roofing is a great company, and I appreciate all that they have done for me. They were able to schedule me in good time, and they did awesome.

Recognized Excellence

Recognized Excellence - AJ

I would definitely recommend Collis Roofing and have already to all of my neighbours. They were very professional from my initial contact with Alex Sidor to the on site superintendent Joe Mathers. They explained everything to me and answered any questions I had.

Recognized Excellence

Recognized Excellence - A J Sidor & Joe Mathers

Areas For Improvement

Areas For Improvement - Collis Roofing met and exceeded my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - All areas from the initial contact to the completion. They communicated with me and kept me up to date with everything.

Additional Comments

Additional Comments - I would definitely recommend Collis Roofing.

They exceeded my expectation from the experiences I've heard from other

Schedule

Schedule - There were ahead of schedule.

Recognized Excellence

Recognized Excellence - I would like to recognize Alex Sidor. He did a good job.

Areas Of Satisfaction

Areas Of Satisfaction - They had great follow up and communication.

Additional Comments

Additional Comments - I would definitely recommend them. It was a great experience overall.

Recognized Excellence

Recognized Excellence - Alex Sidor

As we live in Northern Ireland and arranged the roof replacement via email and phone the process was very smooth for us. We have not see the roof yet as we have not visited our home,we will be there in July

Communication

Communication - Very efficiently as all was done via email

Professional & Organized

Professional & Organized - Very made the process very simple

Schedule

Schedule - Yes they accommodated us well

Value

Value - A good price

Recognized Excellence

Recognized Excellence - Matthew who we initially made contact with via email,he guided the process very efficiently.

Areas Of Satisfaction

Areas Of Satisfaction - All areas

Additional Comments

Additional Comments - Would certainly recommend Collis as our roof replacement was vompkeyed without us being in the country

Recognized Excellence

Recognized Excellence - I'd say Eddie Coad was very good and excellent with all his efforts

Areas For Improvement

Areas For Improvement - N/A

Areas Of Satisfaction

Areas Of Satisfaction - They were very timely, especially Eddie Coad

Additional Comments

Additional Comments - I think Eddie Coad, and then the site foreman to the people who installed the roof were very professional and they worked with me from all our issues since Hurricane Ian hit last year.

Recognized Excellence

Recognized Excellence - I was extremely impressed with Johnathan Sinclair. He was absolutely amazing. He was respectful, listened to our needs, and answered all my questions. With any issues such as the nail accident, he was very responsive and made everything right. He made sure with my insurance company that I was paid everything to get my money from my claim. I would give him 10 out of 5 stars.

Areas Of Satisfaction

Areas Of Satisfaction - Their professionalism, quick response to do the tarp, and scheduling the project and getting it done met/exceeded my expectations.

Additional Comments

Additional Comments - I would like to say that they did make my experience better with helping me with my insurance company and the claim. They went above and beyond my expectations in helping in that area. I am very grateful for Johnathan and his time with helping me with that. I am 50 years old, and I have never been through a disaster or had to file a claim. Not only that, but I had no idea what I was doing and what to expect. He went above and beyond helping me.

Recognized Excellence

Recognized Excellence - A.J. was great with his presentation and convinced us that Collis was the right company.

Areas Of Satisfaction

Areas Of Satisfaction - Speedy, efficient, polite, AJ kept the lines of communication open with respect to what was being done, when, etc. Overall great job.

Fairly priced, excellent quality materials and easy to work with personnel.

Recognized Excellence

Recognized Excellence - A J was very professional and a pleasure to do business with.

Areas Of Satisfaction

Areas Of Satisfaction - Completed job in a timely fashion and left our property clean and neat.

Recognized Excellence

Recognized Excellence - Eddie was always available for a phone call and handled my insurance company on my behalf

I would recommend collis!

Areas Of Satisfaction

Areas Of Satisfaction - Quality of work is great. Speed in finishing was efficient.

Recognized Excellence

Recognized Excellence - Aj being great at communicating through the whole process.

Additional Comments

Additional Comments - My roof absolutely looks wonderful!

Recognized Excellence

Recognized Excellence - Aj Sidor

Areas Of Satisfaction

Areas Of Satisfaction - Great service and follow up

Areas For Improvement

Areas For Improvement - Collis Roofing fell short of my expectations with keeping it cleaned up during the process.

I wish more companies were more customer oriented like Collis Roofing. They did a great job.

Recognized Excellence

Recognized Excellence - I would like to recognize Alex and Joseph.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They met/exceeded all my expectations.

Additional Comments

Additional Comments - Perfection is what they provided in every aspect.

Recognized Excellence

Recognized Excellence - They did everything professionally and in a timely manner.

Areas Of Satisfaction

Areas Of Satisfaction - From beginning to end we were very satisfied.

Additional Comments

Additional Comments - I would hire them again!

From the initial sales pitch to the finalizing of the roof, this was a great experience.

Recognized Excellence

Recognized Excellence - Alexander Sidor is an exceptional person who truly stays in touch every step of the way.

Areas Of Satisfaction

Areas Of Satisfaction - The replaced portions of wood are even better quality than the original and the shingles are perfect.

They did a good job.

Recognized Excellence

Recognized Excellence - I would like like to recognize salesman for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing met my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize AJ for his exceptional service.

Areas For Improvement

Areas For Improvement - I am not sure what fell short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The customer service from AJ met my expectations.

Recognized Excellence

Recognized Excellence - I want to recognize A.J. Sidor for doing a fantastic job.

Areas Of Satisfaction

Areas Of Satisfaction - They completed the job in a timely manner.

Recognized Excellence

Recognized Excellence - I would like to recognize AJ.

Areas Of Satisfaction

Areas Of Satisfaction - They were very informative about the process, which met my expectations.

Quality Of Workmanship

Quality Of Workmanship - No leaks and everything held up through Hurricane Ian!

Recognized Excellence

Recognized Excellence - AJ Sidor was a great help choosing a roof, was always on time, and answered many of my questions. Construction crew were quick, dedicated, and did a good job.

Recognized Excellence

Recognized Excellence - AJ

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Sky lights

Additional Comments

Additional Comments - Answered my question and was very honest

Recognized Excellence

Recognized Excellence - Very please with A J services of make sure that satisfaction work were done

Areas Of Satisfaction

Areas Of Satisfaction - All the area of workmanship

Recognized Excellence

Recognized Excellence - AJ, the Lakeland salesperson

Areas Of Satisfaction

Areas Of Satisfaction - Salesperson communication, quality of work

Additional Comments

Additional Comments - I am a purchasing manager for a local home builder. I was so satisfied with my personal home install, Collis is now doing the new construction tile roofs for the company I work for.