Recognized Excellence

Recognized Excellence - For their exceptional service, I would like to recognize A.J.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing meets and exceeds my expectations in terms of communication and professionalism.

Recognized Excellence

Recognized Excellence - Lakeland Salesman AJ Sidor is simply the best!

Areas For Improvement

Areas For Improvement - n/a

Areas Of Satisfaction

Areas Of Satisfaction - All areas

Additional Comments

Additional Comments - Thank you, Joseph H.

Recognized Excellence

Recognized Excellence - The team did a great job cleaning up and we appreciated the communication that let us know how things were progressing.

As a whole, Collins Roofing did a satisfactory job.

Communication

Communication - The Sale Representative did a great job.

Recognized Excellence

Recognized Excellence - AJ Sidor (Sale Representative)

Additional Comments

Additional Comments - None

Collis Roofing got here on time and worked every day until my roof was completed. They figured out the cause of the problems I was having, and everything was beautiful.

Recognized Excellence

Recognized Excellence - Shay was my point of contact for everything I needed; she did a great job. She called to follow up with me, was very friendly, and helped me out a lot. Brian is the head of the Loveland office, and he was very helpful in the process. Also, Gary Moore scheduled my appointment and did a great job.

Areas For Improvement

Areas For Improvement - They did not fall short of any expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations.

Additional Comments

Additional Comments - Collis Roofing is a great company, and I appreciate all that they have done for me. They were able to schedule me in good time, and they did awesome.

Recognized Excellence

Recognized Excellence - AJ

I would definitely recommend Collis Roofing and have already to all of my neighbours. They were very professional from my initial contact with Alex Sidor to the on site superintendent Joe Mathers. They explained everything to me and answered any questions I had.

Recognized Excellence

Recognized Excellence - A J Sidor & Joe Mathers

Areas For Improvement

Areas For Improvement - Collis Roofing met and exceeded my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - All areas from the initial contact to the completion. They communicated with me and kept me up to date with everything.

Additional Comments

Additional Comments - I would definitely recommend Collis Roofing.

They exceeded my expectation from the experiences I've heard from other

Schedule

Schedule - There were ahead of schedule.

Recognized Excellence

Recognized Excellence - I would like to recognize Alex Sidor. He did a good job.

Areas Of Satisfaction

Areas Of Satisfaction - They had great follow up and communication.

Additional Comments

Additional Comments - I would definitely recommend them. It was a great experience overall.

Recognized Excellence

Recognized Excellence - Alex Sidor

As we live in Northern Ireland and arranged the roof replacement via email and phone the process was very smooth for us. We have not see the roof yet as we have not visited our home,we will be there in July

Communication

Communication - Very efficiently as all was done via email

Professional & Organized

Professional & Organized - Very made the process very simple

Schedule

Schedule - Yes they accommodated us well

Value

Value - A good price

Recognized Excellence

Recognized Excellence - Matthew who we initially made contact with via email,he guided the process very efficiently.

Areas Of Satisfaction

Areas Of Satisfaction - All areas

Additional Comments

Additional Comments - Would certainly recommend Collis as our roof replacement was vompkeyed without us being in the country

Recognized Excellence

Recognized Excellence - I'd say Eddie Coad was very good and excellent with all his efforts

Areas For Improvement

Areas For Improvement - N/A

Areas Of Satisfaction

Areas Of Satisfaction - They were very timely, especially Eddie Coad

Additional Comments

Additional Comments - I think Eddie Coad, and then the site foreman to the people who installed the roof were very professional and they worked with me from all our issues since Hurricane Ian hit last year.

Recognized Excellence

Recognized Excellence - I was extremely impressed with Johnathan Sinclair. He was absolutely amazing. He was respectful, listened to our needs, and answered all my questions. With any issues such as the nail accident, he was very responsive and made everything right. He made sure with my insurance company that I was paid everything to get my money from my claim. I would give him 10 out of 5 stars.

Areas Of Satisfaction

Areas Of Satisfaction - Their professionalism, quick response to do the tarp, and scheduling the project and getting it done met/exceeded my expectations.

Additional Comments

Additional Comments - I would like to say that they did make my experience better with helping me with my insurance company and the claim. They went above and beyond my expectations in helping in that area. I am very grateful for Johnathan and his time with helping me with that. I am 50 years old, and I have never been through a disaster or had to file a claim. Not only that, but I had no idea what I was doing and what to expect. He went above and beyond helping me.

Recognized Excellence

Recognized Excellence - A.J. was great with his presentation and convinced us that Collis was the right company.

Areas Of Satisfaction

Areas Of Satisfaction - Speedy, efficient, polite, AJ kept the lines of communication open with respect to what was being done, when, etc. Overall great job.

Fairly priced, excellent quality materials and easy to work with personnel.

Recognized Excellence

Recognized Excellence - A J was very professional and a pleasure to do business with.

Areas Of Satisfaction

Areas Of Satisfaction - Completed job in a timely fashion and left our property clean and neat.

Recognized Excellence

Recognized Excellence - Eddie was always available for a phone call and handled my insurance company on my behalf

I would recommend collis!

Areas Of Satisfaction

Areas Of Satisfaction - Quality of work is great. Speed in finishing was efficient.

Recognized Excellence

Recognized Excellence - Aj being great at communicating through the whole process.

Additional Comments

Additional Comments - My roof absolutely looks wonderful!

Recognized Excellence

Recognized Excellence - Aj Sidor

Areas Of Satisfaction

Areas Of Satisfaction - Great service and follow up

Areas For Improvement

Areas For Improvement - Collis Roofing fell short of my expectations with keeping it cleaned up during the process.

I wish more companies were more customer oriented like Collis Roofing. They did a great job.

Recognized Excellence

Recognized Excellence - I would like to recognize Alex and Joseph.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They met/exceeded all my expectations.

Additional Comments

Additional Comments - Perfection is what they provided in every aspect.

Recognized Excellence

Recognized Excellence - They did everything professionally and in a timely manner.

Areas Of Satisfaction

Areas Of Satisfaction - From beginning to end we were very satisfied.

Additional Comments

Additional Comments - I would hire them again!

From the initial sales pitch to the finalizing of the roof, this was a great experience.

Recognized Excellence

Recognized Excellence - Alexander Sidor is an exceptional person who truly stays in touch every step of the way.

Areas Of Satisfaction

Areas Of Satisfaction - The replaced portions of wood are even better quality than the original and the shingles are perfect.

They did a good job.

Recognized Excellence

Recognized Excellence - I would like like to recognize salesman for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing met my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize AJ for his exceptional service.

Areas For Improvement

Areas For Improvement - I am not sure what fell short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The customer service from AJ met my expectations.