Had a great experience!
they did a really nice job on my water problem, I was very pleased with the results!
Cleantec was very kind, just not thorough.
Cleantec did a great job in taking care of my family when we had a water accident. They worked well with my insurance company, and provided service that extended beyond their scope by referring me to a reputable company for further service needs.
When we experienced a burst pipe fitting in our finished basement, Cleantec did a great job of cleaning up the damages, and drying everything out. We had never experienced anything like this before, and had no idea how to proceed with the insurance claim and the clean up process. They explained everything clearly from our original phone call at eleven o'clock at night until the end of the process. The techs were professional, always on time, and did a first rate job of restoration. They helped us navigate the insurance process. I would recommend them without reservation.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cleantec as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys