Overall, they handled the job very professionally and the foreman did a great job with communication. All in all, they did a terrific job.
I do not feel they always got back to me in a timely manner.
The people that work there are kind and courteous. They sent out great contractors, and the work was done professionally, although there were a few problems, overall everything was good.
They never even finished the work, it was the one of the worst experiences of my life never on time days of not showing up making a list of things to be fixed and sending a repairmen with no work order so they didn't even know what was to be done.
Absolutely. Gary was great to work with, and answered every question. The workmen were courteous, worked quickly, and were very professional
Quality of work was very good.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Classic Restoration and Construction of Upland as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys