Mike Paris and team did a wonderful job on our siding and french door project. We had masonite siding which had failed in several places and Mike was terrific to work with start to finish. I changed my mind several times during the course of the projects and he was patient, knowledgeable and provided me with options and ideas, thought I had many ideas of my own. His crew of three that were on the job site were in a word - super! Fun personalities who love their work, extremely efficient, great teamwork together and fulfilled their tasks each day. Communication was great with all three and Mike and they never tired of my questions or being involved in the process. Little problems came up along the way throughout the job but by staying involved they were able to resolve them to my satisfaction. Highly recommend them if you are looking to have work done on your home. Oh and p.s. their prices are fair market. I always interview at least 7 contractors for work I am having done and they came in even below what others were charging.
Classic Construction Exteriors performed on our large job with professionalism, appropriate/timely communication(s), flexibility, leaving work site neat & organized at end of each day, and produced an end result reflecting quality & pride of workmanship. Job well done on time.
We had a most satisfying experience having Classic Construction Exteriors complete the re-siding of our home. The sales representative was great keeping in contact with us during the scheduling of the construction start date. The work crew was outstanding and professional. Grade A+ experience and at a great price!
Working with Classic Construction Exteriors was so much easier than I imagined doing a renovation could be.
Great experience from start to finish. Brian listened to our needs and more than exceeded our expectations. Jimmy, Arturo, and Javier did a great job on the siding. Brent,Brian and Nathan built a beautiful screen room. I highly recommend Classic Construction.
Areas Of Satisfaction - Their willingness to go the extra mile to make sure that everything was perfect
I was completely satisfied from the moment Blake Dechristopher made his first visit all of the way through the professional and fairly priced completion of the entire project!!!
Lead Source - Classic Construction Exteriors serviced a neighbor's house and did an outstanding job!
Areas Of Satisfaction - I was completely satisfied from the moment Blake Dechristopher made his first visit all of the way through the professional and fairly priced completion of the entire project!!!
Lead Source - They have done a lot of work in my neighborhood and they impressed me especially cleaning up after themselves daily.
Areas Of Satisfaction - The crew was friendly, answered all of my questions and paid close attention to detail. They were friendly and helpful at all times. Lastly, they didn't charge me anything to get started.
Recognized Excellence - Blake, was always available and reachable. He did a good job of explaining everything about the materials and was always available by phone.
Likely To Recommend - I have already recommended Classic Construction to friends and will continue to do so.
Areas Of Satisfaction - Brian was great to work with and very responsive. The quality of the craftmanship was oustanding.
Recognized Excellence - Brian Holder.
Areas Of Satisfaction - Everything was delivered according to our agreed upon plan and in terms of the quality of the workmanship. They were very open and adjusted well to changes in terms of our request throughout the process.
Additional Comments - Overall it was a fantastic experience. We are very happy.
Areas For Improvement - None!
Areas Of Satisfaction - They were at the job site when promised, their work quality was outstanding, they performed their work quickly, and we feel like we have a brand new home!
Current Referrals - One individual may in the future, and I have already passed their information on to him. I will certainly recommend them to any of my friends in the future looking for residing work or even contract work.
Recognized Excellence - Ron was very personable and quick in getting everything going as well as getting me the initial quote back in just a day. Robby did a fantastic job getting his crew going and knew exactly what to do with a couple of problem areas on our house. The results were outstanding. Finally, the crew was also terrific. While I did not really meet them on an individual basis, they clearly were professional and competent with what they were doing. It was fun to watch them work as a team and get things done quickly.
Areas Of Satisfaction - I was most satisfied with the fact that the work was done quickly. The installers were hard workers. And we were pleased with the salesman
Recognized Excellence - The salsemen was very good and the foreman for the job was very accommodating.
Additional Comments - We felt like we got a good price and we are very pleased with the product.
Areas Of Satisfaction - They wanted to make sure I was satisfied with the job and they wanted to take care of any concerns that I had.
Current Referrals - I just refered a friend down the street and Clasic got the job.
Areas Of Satisfaction - The work was completed in a timely manner with a neat and clean work site at the end of each day with great attention to detail and pride of workmanship. The workers were polite and answered all questions.
Recognized Excellence - Robbie Deaton & his crew were wonderful!
Additional Comments - Ron Richardson made the process easy and we felt like we got a good value on our investment in James Hardie products and their company. I would and have recommended them to friends.
Recognized Excellence - I would have to say the salesman was pretty good.
Areas Of Satisfaction - I thought that the project manager, Ron, was courteous and helpful. He helped with an issue with the tenant who lives there. He was very understanding.
Recognized Excellence - I would like to recognize Ron, our project manager.
Areas Of Satisfaction - I was most satisfied by their attention to detail. They noticed things that needed to be looked at as they went through. The crew was on time and communicated. Everything went exactly as Scott, the owner, said it would.
Recognized Excellence - I'd recognize the owner, Scott, and Mike the supervisor. I really enjoyed working with them..
Areas Of Satisfaction - I was most satisfied with their quality, communications, and their value.
Recognized Excellence - The sales rep, Tom was outstanding and so was the project manager, Mike. The 3 craftsmen of South American decent were all superb at communication, their skill set, and housekeeping. I enjoyed talking to each and every one of them whether it was about items pertaining to the house and upgrade or just general conversation.
Areas Of Satisfaction - The workmanship/craftsmanship was more than I expected. The work moved along smoothly and efficiently.
Current Referrals - Yes, I have already provided one of my co-workers with the Classic Construction Exterior business card.
Recognized Excellence - It must be a broken record, but Brent and his crew were phenomenal.
Areas Of Satisfaction - Professionalism, price, the cleanliness of the actual job site and the politeness of the worker bees. They could of not been any nicer. They were very good.
Recognized Excellence - Ron, the salesman. He has been on top of the job and has been very professional. He brought us touch up paint. He has been very sincere and hardworking to ensure that we were completely satisfied during this job.
Areas Of Satisfaction - Sales rep and President of the company worked with me to craft an innovative proposal that met my budget needs and met the job requirements.
Recognized Excellence - MIke and the crew worked really hard through some rough weather and got the job completed. Thankd to Dave for working with me to get both the house and garage completed.
Areas For Improvement - We were very happy with everything from start to finish.
Areas Of Satisfaction - They delivered excellent customer service and responded to all of our requests.
Recognized Excellence - The actual workers that were here did a really good job.
Areas Of Satisfaction - The salesman ( Ron Richardson) was amazingly attentive, patient and meticulous in addressing all our concerns and questions. His professional, caring and calm demeanor is wonderful. His experience in the industry provides customers with a wealth of knowledge as they undertake home improvements. He was available 24/7 and completely honest and forthright in all his interactions with us. Any concerns or uncertainties were handled calmly and professionally and we remained confident that the job would be done well. We remain confident of the company's commitment to quality and customer service and will definitely recommend them to others.
Recognized Excellence - Our salesman Ron Richardson (see #13 above).Our project manager Robbie Deaton. Robbie was delightful to work with, addressed our concerns promptly and cheerfully, and has great attention to quality workmanship and fine details.
Areas For Improvement - We had never done anything like this before and we had high expectations and they met them all.
Recognized Excellence - Our salesperson Ron Richardson couldn't have been more helpful and we are much happier with what he recommended. Robbie coordinated all the work and was fantastic.
Areas Of Satisfaction - Everything in general. They were quick about it and did a good job.
Recognized Excellence - The salesman did a really good job of following up.
Recognized Excellence - My salesman, Ron Richardson, responded immediately to whatever question or complaint I had.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Classic Construction Exteriors, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys