The job took too long.
The workers were terrific and the water mitigation was done efficiently.
The project manager I worked with was available to talk to, and open to discuss any situation I had, and tried to resolve issues
Working with Cinergy was a good experience. The actual contractors doing the work were very professional, courteous and responsive to my requests pertaining to the restoration of my kitchen. Would I recommend them to others - definitely.
Even though Cinergy Builders was recommended to me by my insurance carrier, I would not recommend them to anyone nor will I ever use them again.
I would not recommend this company.
They were very professional, and on time. We are very satisfied.
Juan Ayala was very professional, very nice, and very understanding. He tried to work with us every way that he could. I would give him a 5 star rating.
I would never use them again.
We had some discrepancies on things that were included in the estimate that were not done, but otherwise the people were wonderfully nice.
Cinergy Builders did a very good job. I am satisfied with the timeframe of completion of work and job that you did.
Feel Cinergy took advantage of my kindness. They had to replace my dryer and porch roof, due to their carelessness. Juan is only 1 person, he can’t do it all by himself. I gave extra work with upgrades and overall I am not satisfied. Will have to hire someone to come in and fix some things Cinergy didn’t. Another contractor came in to replace additional windows and they removed some shuttles and underneath it was not painted. I paid Cinergy to paint my whole house. I was embarrassed and hurt and the contractor couldn’t believe his eyes. Would not recommend Cinergy.
They were really excellent. They walked me through everything step by step. I had no complaints. They did a phenomenal job.
The workers were polite and the workmanship was fantastic. The only downside was the year it took to do my master bathroom remodel and not all communications were received as I had hoped.
I wouldn't hire Cinergy Builders. They are out to make the quickest buck. Overall, the did a crappy job.
I am extremely pleased with Cinergy Builders, Inc. They set up a schedule and modified it to accommodate my travel plans. Cinergy Builders, Inc. were timely and efficient. They were courteous and completed the job in a skillful manner. I would recommend Cinergy Builders, Inc. again.
Cinergy was outstanding to me.
At this point, I wouldn't recommend them. I am very unhappy with how everything is being handled right now.
They were very professional and courteous. John was wonderful.
The workers were beyond hard workers. They were always pleasant and cooperative. Just very nice guys! We have worked with a lot of other companies for a roof, but these by far are the nicest people!
I was very happy with my service. They wouldn't stop until I was happy!!
They were great, very professional and I would hire them again.
ABSOLUTE WORSE COMPANY I HAVE EVER DEALT WITH! THEY HAVE RAVAGED THE HURRICANE AREA CHEAPEST LABOR POSSIBLENO ONESPOKE ENGLISH! MAIN ROOM 7. Tear out wet non-salvageable 496.41 SF 0.75 0.00 2.43 37.47 412.21carpet, cut/bag - Cat 3 water8. Tear out wet carpet pad, cut/bag - 496.41 SF 0.70 0.00 2.43 34.99 384.91Category 3 water9. Tear out tackless strip and bag for 106.48 LF 1.04 0.00 0.60 11.13 122.47disposal - Category 310. Water extraction from carpeted 496.41 SF 0.00 1.20 0.00 59.57 655.26floor - Category 3 water WE REMOVED CARPET, PAD, ETC! BEDROOM 111. Tear out wet drywall, cleanup, bag - 163.75 SF 1.22 0.00 2.18 20.20 222.16Cat 312. Tear out and bag wet insulation - 163.75 SF 1.01 0.00 0.80 16.62 182.81Category 3 water13. Remove Light fixture 1.00 EA 7.73 0.00 0.00 0.77 8.5014. Remove Heat/AC register - 1.00 EA 2.31 0.00 0.00 0.23 2.54Mechanically attached15. Tear out wet non-salvageable 163.75 SF 0.75 0.00 0.80 12.36 135.97carpet, cut/bag - Cat 3 water16. Tear out wet carpet pad, cut/bag - 163.75 SF 0.70 0.00 0.80 11.54 126.97Category 3 water17. Tear out tackless strip and bag for 51.83 LF 1.04 0.00 0.29 5.42 59.61disposal - Category 318. Water extraction from carpeted 163.75 SF 0.00 1.20 0.00 19.65 216.15floor - Category 3 waterCarpet was not wet Drywall not removed just ceiling! BATHROOM 119. Tear out wet drywall, cleanup, bag - 70.05 SF 1.22 0.00 0.93 8.64 95.03Cat 320. Tear out and bag wet insulation - 70.05 SF 1.01 0.00 0.34 7.11 78.20Category 3 water21. Remove Light fixture 1.00 EA 7.73 0.00 0.00 0.77 8.5022. Remove Heat/AC register - 1.00 EA 2.31 0.00 0.00 0.23 2.54Mechanically attached No Drywall removed BEDROOM 2 23. Tear out wet drywall, cleanup, bag - 115.83 SF 1.22 0.00 1.54 14.28 157.13Cat 324. Tear out and bag wet insulation - 115.83 SF 1.01 0.00 0.57 11.76 129.32Category 3 water25. Remove Light fixture 1.00 EA 7.73 0.00 0.00 0.77 8.5026. Remove Heat/AC register - 1.00 EA 2.31 0.00 0.00 0.23 2.54Mechanically attached27. Tear out wet non-salvageable 115.83 SF 0.75 0.00 0.57 8.75 96.19carpet, cut/bag - Cat 3 water28. Tear out wet carpet pad, cut/bag - 115.83 SF 0.70 0.00 0.57 8.17 89.82Category 3 water29. Tear out tackless strip and bag for 43.17 LF 1.04 0.00 0.24 4.51 49.65disposal - Category 330. Water extraction from carpeted 115.83 SF 0.00 1.20 0.00 13.90 152.90floor - Category 3 water.Carpet was not wet No drywall removed! Walls are still intact! room was used to store other furniture bathroom 231. Tear out wet drywall, cleanup, bag - 33.60 SF 1.22 0.00 0.45 4.15 45.59Cat 332. Tear out and bag wet insulation - 33.60 SF 1.01 0.00 0.16 3.41 37.51Category 3 water33. Remove Light fixture 1.00 EA 7.73 0.00 0.00 0.77 8.5034. Remove Heat/AC register - 1.00 EA 2.31 0.00 0.00 0.23 2.54Mechanically attachedNo drywall removed BEDROOM 3 Bathroom 345. Tear out wet drywall, cleanup, bag - 125.92 SF 1.22 0.00 1.67 15.53 170.82Cat 346. Tear out and bag wet insulation - 125.92 SF 1.01 0.00 0.62 12.78 140.58Category 3 water47. Remove Light fixture 1.00 EA 7.73 0.00 0.00 0.77 8.5048. Remove Heat/AC register - 1.00 EA 2.31 0.00 0.00 0.23 2.54Mechanically attachedCeiling only removed SUNROOMNO drywall in this room!No insulation in this roomNo ac registerThey sealed & wrapped a screen porch! Really? ClosetNot touched = competely intactNo drywall removedNo light in closet PantryNo drywall removedNo light in pantry GARAGE No insulation Broke garage door when shut it on furniture Damaged electric piano by standing on it to unplug opener Garage bathroom76 thru 79 No insulation No vinyl, Generals82. Emergency service call??? From who83 rhru 86 4 fans Contents packoutNO mattress, TV, mirror boxesBroke bathroom wall mirror, mirrored closet doors bedroom & mirrored linen closet doors master bath81. Water Extraction & Remediation 16.00 HR 0.00 51.17 0.00 81.87 900.59Technician - per hourThere was no Water Extraction & Remediation! The wet carpet was removed before they arrived! We were living there!87. Provide furniture heavyweight 15.00 EA 0.00 11.88 12.47 0.00 190.67blanket/padNone provided91. Inventory, Packing, Boxing, and 128.00 HR 0.00 31.07 0.00 0.00 3,976.96 Moving charge - per hourWhere is Inventory & list of items broken/destroyed
So far, I have found Cinergy to be dependable and professional. I am looking forward to working with them in the future.
This company was recommended to me by my insurance company. Although the project manager seemed very professional, the small bathroom remodel that was supposed to take two weeks, took close to 2 months. I was never told that I would have to pay an extra $850 for a shower pan. That wasn't in my original quote. When I got my final total, it was $850 more than expected. It took two months for the insurance company to pick up the bill.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cinergy Builders, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys