I enjoyed the management team, and the work was fast and professional and to my ultimate satisfaction.
Areas Of Satisfaction - At the end of the job, the workmanship was very good. I felt I was getting a good value for my dollar.
Recognized Excellence - Justin provided me with exceptional service.
Professional & Organized - I think because my job was a smaller job, it probably got less priority than I expected.
Lead Source - I found Choice Windows & Siding on an online website.
Areas Of Satisfaction - I was most satisfied with the materials.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Choice Windows & Siding, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys