Have talked with friends and family already.
One of the windows was remanufactured and is already having to be replaced. Otherwise, it would have been a five-star rating.
The windows are great, but they forgot to plug a screw hole and trying to get customer service is near impossible.
Very good 👍
We have had a terrible experience with Champion. Do NOT use this company.
The windows are great but the two installers were fantastic!
Champion was actually quick, easy, and convenient for me. We made an appointment on Monday. By Thursday, they were at my house giving me a quote. They were quite professional while walking me through the entire process. They texted me while we were waiting for the windows to come in, to let me know I had not been forgotten. Most companies do not do that. They were so helpful. They even text me about the installation. Their windows are awesome.
Champion Windows was better when it was locally run instead of being run out of Ohio.
Everything from the sales representative to the installer was very professional and amazing.
One of the windows was broken and I have to wait 8-10 weeks for a replacement
The customer service stinks. I have never run into such bad service. You're encouraged to give your opinion, and no one answers the phone. The only way you get a response is saying you want new windows. Otherwise, you leave a message and they do not call back. There is a good chance the product will be damaged or not fit. The caulking was done incorrectly. Only one installer did well.
The windows look & function amazingly.
If I knew anyone looking for windows or doors for their home I would highly recommend Steven Miles and Champion windows for any of there needs.
I like the windows, they are great. I would refer them to my friend, but they are priced too high.
Beautiful windows
I was very impressed with the salesman and the quality of the windows. They weren't the cheapest or most expensive, but they were the best quality for the price The installer had a bit of a potty mouth but did the installation well. We took in four bids. Some bids were twice as much and others were cheaper. The salesman was great. Steven gave a full demonstration that left me feeling very comfortable.
4 of the 5 windows have been great Still waiting on the last window frame to be replaced. I am very unsure on the timeline of this and no one ever seems to be able to give me a straight answer, water gets in between the panes when it rains
Even with the buy 2 get 2 free deal the price was high. I was notified in September that my windows would be in ~10/12. I called Champion on 10/19 because I hadn't heard anything and was told someone local would call me. They didn't. I called my salesperson at the end of October and left a message and miraculously the next day got a call that my windows were in.
The work was done effectively and they cleaned up very nicely. The window quality is excellent.
It is challenging to get good customer support.
Already passing to friends and co workers.
The windows are beautiful, they took over three months to arrive however, 6 weeks past the quoted time. We have waited an additional three months to have our additional windowsills installed, as well as a cooler insert and a new screen that arrived damaged. Still, the quality of the windows, the materials, and the installation are very very good and I would recommend Champion despite the problems, but with full disclosure of what happened.
They were very kind and very efficient.
I was really surprised when the person came to install the windows, it was only one guy, and he did a fantastic job.
We didn't get exactly what we thought we were being sold. We're happy with the windows and what we have. The arrangement is not exactly what we expected.