I would recommend the quality of glass. I would hope your quality of measuring improves, because Brigham is a fine installer, and he was not to blame for the improper installation.
We were happy with how short it took them to get the project completed. They were very clean and timely. It looks great.
I have been happy with the temperature in my home. It is more leveled out. It is not too hot or too cold.
They provided quality work and it was done on time.
Our siding purchase was poorly handled. The time table of 6-8 weeks out was untrue. They under estimated the amount of siding needed and forgot to order the drain pipes. They have very poor communication skills and don't call you back. My husband had to go to their office numerous times to find out what was going on. Two of their employees told us the job would take two days...they dragged it out two months and still owe us a door wrap. Although we are a repeat customer...bought windows on our previous home, I would never use them again or recommend them to anyone.
Overall this was an excellent experience with quality products and service. My only complaint is that our bathroom window was not correct. It got entered on the order incorrectly and no one seemed able or willing to replace the sash with the correct one. It’s not the end of the world but it would have been nice if that were corrected for us.
We love our new windows - they make a huge difference in the appearance of our home. The selection process was made easy, and the installation was done quickly. We are very satisfied!
Pleased with my new windows and doors; although, the measurements taken were wrong and had to re-order both one window and my front door. Both times a rush was put on them and the rushed re-order took two weeks longer than the original order, go figure. When I called about them the scheduler was quite abrupt with me. So other than the problems I had with the scheduler and the individual who took the measurements, I would recommend Champion.
Appreciated all the members of the Champion team. Michael who installed the windows worked so hard. He and Archie were very polite and moved their operation site outside the condo area at a request of a neighbor. When I had questions, Mark was always there to assist. My contractor stated that Mark knew his business and I should feel secure wording with Mark.
They were timely and have quality windows.
It was a very pleasant experience from start to end. I did not feel like I needed to call other places. They were right in the money and my budget. It was fantastic and we are happy with our windows.
Extremely courteous and highly qualified professionals who did highly quality work in a timely manner.
I was most satisfied with the speed of the install.
Fabulous windows!! I can tell they are well made and will last a lifetime. I am very happy with my windows!
Champion windows replaced my contractor slider windows with custom double hung windows. They look beautiful and they’re easy to clean. I also had the contractor patio door replaced and it definitely keeps the heat from coming through.
Overall we are very pleased with the install and look of the windows.
The installer did it all himself and I was so impressed. All seven 1955 windows were removed as cleanly as possible since they required him to break the glass first due to the steel frame. One of the new windows was broken on arrival and he already ordered a replacement for us. We are waiting to hear back about an issue with another product our installer is discussing with his manager.
Mike the installer was good. He did a great job, was fast and was considerate of our home. He also cleaned up very well when he was finished, we were impressed.
I will never recommend to others.
Windows came in sooner than we expected. The Installation crew was helpful clean and finished sooner than was quoted. Ain the office has always been great to talk to and help with any problems that may occure in scheduling or billing.. THANK YOU ALLISON!!! (from your personal pest.)
They did any excellent job.They were on time and I'm happy!
I just think they're fantastic individuals to work with. The quality of their workmanship is extremely good. We don't have any complaints.
I felt like the plywood they put down was not tight and had several gaps between the pieces. They didn't use tape to fill seams on the moister barrier and installation foam. The fact that they had to come out and redo some things that were done from day one like garage was upsetting. The size of the mounting blocks on the light fixtures are super small and I can't find anything to fit those boxes.
It is the same issue as stated.
Windows are expensive... they took forever to get installed but they look good.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Salt Lake City as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys