Communication is not the best.
I am very pleased with my project but it’s a little more costly than my budget.
Very professional and very friendly, my windows look amazing and when they finished working they cleaned up their mess.
Never got an invoice that explained what I purchased, what was on sale, where were my savings, what am I paying for, how many windows and the cost of each. I just cannot fathom why this is such a difficult request to fulfill.
HINT: I NEED THIS FOR TAX CREDIT NEXT YEAR!!!!!
The entire process was a pleasure
I was impressed with the Siding, but I had 9 windows replaced by another company (Window Depot) because was better value than the deal offered by Champion.
The windows are beautiful!
I would recommend to a friend on time great service and installation and left job site clean
Quality product, professionalism
After job completion could have been more promt in clearing scrap…my sales agreement indicated Canyon color gutters to match my fascia but instead received Terratone color gutters…close match but not what I was expecting
Very professional and respectful
The windows appear to be quality and are very nice, however we are not as happy with the appearance of the metal framing and finish work. They were working with existing wood framing so we did not expect things to be perfect but do think for the financial investment the final results should have been nicer.
Very high quality work and professional staff. Job took longer than expected due to material delays.
We would not recommend and decided to use another company for the second half of the project. Solely due to the quality of the windows and doors - prior experiences the products left and looked more robust - for the MK ey we now feel other windows and doors offer a better product
Champion exceeded our expectations from beginning to end. We appreciated the knowledge and professionalism from Day 1.
Had a great experience
Excellent work quality. Steve did an awesome job on the installation and cleanup of all the materials
Quality, work crew and salesperson were incredible. Communication with scheduling and anyone in Ohio…. Ridiculously difficult.
Damage to window sills, sloppy initial install had to corrected the following day
High quality and exactly what we were looking for in windows
Entire team (sales and installation) were committed to making sure we were satisfied with the final product.
In my conversations with Champion staff and installers I said I would not recommend Champion Windows to anyone. I feel like I have been ripped off. As an older female widow, I think people take advantage of me.
We have had a wonderful experience with Champion, for our windows needs. From the polite informed salesperson, to the hardworking, kind installation person! Both of which were particularly impressive with their professionalism, hard work, and kind manner! Highly recommend!
We would recommend Champion because of their professionalism. The process was relatively stress free thanks to our salesperson Brock Johnson. He responded promptly to our calls or texts, and he handled all our concerns, unlike other salespersons that we have dealt with. Additionally, our project was completed earlier than originally estimated, and we are pleased with the finished project. Brock is a five star employee, and Champion made an excellent decision to let him represent them.
After the ideal this was, I like the product but the experience we had makes recommending difficult
See comments below.
Likely to recommend
They did what they said, quickly got on our project and got it done!
The crew were great and if someone is looking to do a sunroom I will recommend Champion.
I would strongly recommend the use of champion for any needs that your house may happen to have
Quality built product and the installation process was quick and expertly done inside and out.
Overall we are very pleased with the results.
I have and will recommend Champion windows to anyone looking to replace their current windows.
every thing is just as expected.
They did there work in good speed and did not monkey around. Thank the workers for me...
They failed inspection on seven items on March 6th and have not come to complete any of the items on the list and keep saying they are coming next week, but have not shown up.
excellent product and they have always treated us well
the crew did a nice job of installing the siding & soffit
The process and people were fantastic from start to finish - could not have. Been better !! The product quality exceeds our expectations. And the installation was extremely well done
We have been happy with most aspects of the sunroom. We are enjoying it and it adds a lot of enjoyment to the house. However, there are a few minor issues. At least 2 of the windows have dirt in between the panes of glass, so they will need to be replaced. A couple of the screens had small tears or imperfections that are scheduled to be replaced. But these issues, and a couple that have already been fixed, are all things that Champion either has or will correct, so that is a real plus.
The glass door looks great from the street and is high quality.
Communication is bad. We had scheduled and reschedule 3 times, due to Champion. My husband was home
We are very pleased with Champion Windows Company of Knoxville, and always recommend them when anyone asks! We have Champion windows, garage doors, back door, front door and a storm door. They stand behind their merchandise, and the quality is outstanding!
High quality windows and install experience
They did an excellent job. Quality work, good product, would definitely recommend.
Hard to get a call back,no communication, waiting for job to be completed.
Completely professional work
Salesperson was knowledgeable & personable. Installation crew was professional, timely & friendly. Good all around experience.
Our windows are beautiful. They seem to keep some of the outside noise out of the house. They are very sturdy and wellmade.
Exellent! Worry free complete turn key project!!!