They failed inspection on seven items on March 6th and have not come to complete any of the items on the list and keep saying they are coming next week, but have not shown up.

excellent product and they have always treated us well

the crew did a nice job of installing the siding & soffit

The process and people were fantastic from start to finish - could not have. Been better !! The product quality exceeds our expectations. And the installation was extremely well done

We have been happy with most aspects of the sunroom. We are enjoying it and it adds a lot of enjoyment to the house. However, there are a few minor issues. At least 2 of the windows have dirt in between the panes of glass, so they will need to be replaced. A couple of the screens had small tears or imperfections that are scheduled to be replaced. But these issues, and a couple that have already been fixed, are all things that Champion either has or will correct, so that is a real plus.

The glass door looks great from the street and is high quality.

Communication is bad. We had scheduled and reschedule 3 times, due to Champion. My husband was home

We are very pleased with Champion Windows Company of Knoxville, and always recommend them when anyone asks! We have Champion windows, garage doors, back door, front door and a storm door. They stand behind their merchandise, and the quality is outstanding!

High quality windows and install experience

They did an excellent job. Quality work, good product, would definitely recommend.

Hard to get a call back,no communication, waiting for job to be completed.

Completely professional work

Salesperson was knowledgeable & personable. Installation crew was professional, timely & friendly. Good all around experience.

Our windows are beautiful. They seem to keep some of the outside noise out of the house. They are very sturdy and wellmade.

Exellent! Worry free complete turn key project!!!

They are liars. They deceive people and don't do the job that they say they are going to do.

The installation crew did a horrible job removing my old windows. They damaged the drywall on 2 windows and broke a window sill on one window. The installation of the new windows was sub par. I’ve had to redo the caulking because of gaps and the overall look is not esthetically pleasing. They look cheap and for the price I paid it should look a lot better than it does. I was not given the opportunity to go over the finished product before the crew left because they left abruptly. There was trash left in my backyard from the installation and the windows weren’t even cleaned. They left an orange foam on several of the windows as well as on the siding of the house. Someone can out to look at the damage in June and here it is late Aug and no one has come back to repair the issues. I’m incredibly upset and dissatisfied!! We have 11 more windows to replace and we will NOT be using Champion Windows!!! There should be a checklist of items to be completed before leaving a job, as well as pictures taken to be submitted to the supervisor for approval. That would help with quality control. I don’t feel like the installers cared about my home or the product they were installing.

Huge difference on humidity in house

I would highly recommend Champion! They did the siding on our home and did a wonderful job.

windows installed by a highly skilled person -- neat and clean to finish

We were pleased with the service we received at every level of the process.

It took almost a year to get my window installed twice you sent the wrong windows yet there was ZERO sense of urgency on your side. Local contact Mike was great corporate did nothing

The installer's truck still had "Renewal by Anderson" glue residue on the sides. He said he used to work for them. After my experience, I can see why he doesn't any more.
After my 9' sliding patio door was in the door frame, the main guy put his tools back on the truck, while his son (helper) was installing outside trim.
I found the sliding door was extremely difficult to slide, and I had to point it out to the installer. After getting his tools back from the truck, he got it better.
Then, I had to point out sweaty body and hand prints on all 3 panels. Once again, he had to get the cleaner and rag only from my suggestion.
They quickly left, then I went outside and noticed both of the side trims were scored to the metal with a utility knife. Of course, right in the middle...

These windows were high-quality windows. They exceeded my expectations.

Telling people that you buy two windows and get two windows free that is a. Lie

Very good experience with all. Champion window’s organization is one of the best teams I’ve ever been around.

I would highly recommend Champion Windows. It was a very well done job and quick.

Champion Window's are way to expensive, for them to not frame my windows, and the only reason they did was because I demanded they did.
No I would not.

Everyone we worked with at Champion was professional and courteous, Sales rep Rob, Construction Manager Robert and Installation crew led by Ben

The gentlemen that installed the windows were very friendly, helpful, and accommodating.

I have already recommended Champion Windows.

The worst upper management I have ever dealt with. It took eight separate days and over a year to install 14 windows.

The installers did an awful job, and are returning today to redo them. I will be there with them the entire time, as I spent a lot of money. They don't follow-up to see if it's being done correctly.

Braden is very knowledgeable about the products. His energy is great!

Unless customer service improves, nope.

I am very pleased with them. They were professional and friendly, didn't leave a mess, and did a good job. Nice, neat, and clean performed admirably

They sent the crew to my house; they drank on the job and threw beer into my yard and my daughter's sandbox. They had to come out multiple times to get things fixed. Mike, the supervisor, tried his hardest to get everything taken care of. I would not recommend them to anyone.

Of course…very good to work with. Champion was recommended to me and I absolutely love my new windows.

Doors ordered September 2021 and our job was not completed until March of 2023. No updates were given unless we called them. We were very happy with the quality of the doors.

All exceptional

Took way too long to get my windows. No response to messages left. Installation dependability iffy.

We are very impressed with the way champion handled the job. The installers were very good and thorough. Got the job done fast and accurately

I would definitely recommend Champion for their siding to anyone that is considering vinal siding!

The order process was easy. The time to get the windows shipped was a little long but they were installed very quickly. There is an issue where a couple of trim pieces were shorted and have not been installed now for two weeks.

I am very satisfied with the windows, however, I am not satisfied with the response I have received about replacing the door.

I was quoted a 12-16 week completion for a patio door and front door. Patio Door came approximately 26 weeks after order. Screen door for patio door came approximately 42 weeks after order. Technicians to finish the trim around the door came approximately 52 weeks after order. Front door never came. I called to get an update on the front door and was told that despite it being 40 weeks since ordering, they had not started production. Given that we were moving I requested cancellation. 6 weeks later, I was finally told that they had started the door, so I’d have to pay a 30% cancellation fee. Terrible experience.

I really like everything. very complimentary

Windows are made extremely high quality. The installer was very professional and friendly. Excellent all around job. Love my windows

They installed it cleanly and with great professionalism.

Had my deposit from May 2022 Until after Thanksgiving before they started on the project! Workers traveled to and from Chattanooga, Tn each day and worked less than four hours a day.
The roof leaked and my contractor came and recalked. Part of the floor had to be removed and more supports had to be installed because the floor swayed over one half inches in the center. My contractot says when the raining stops the roof will have to be repaired correctly due to flashing not going under the shingles far enough! This will be at my expense! I would not recommend Champion to anyone!