Champion is a great company to work with.
They are professional, friendly and willing to go the extra mile.
The installers even helped us with taking down and putting back up our window blinds.
We are a repeat customer with Champion. Some years ago they installed our patio doors with which we are extremely proud.
There products are a good value for the money.
I highly recommend them.
Shop around, but would suggest they consider Champion as well. Compare and you can see the difference in the window build. These are some nice windows!!!
Most Affordable Prices, High Quality Products and Professional Highly Skilled Installers.
There is an issue with getting the correct screens on time. The service is great.
Very professional and did a very good job
The salesperson was very nice and very good at explaining the products. They did great. I felt like he was very honest.
The did a great job, and the window seems to work well and correctly. I won't know until the hot and cold weather sets in.
The windows are excellent ,excellent quality..
The whole process was very pleasant. Everyone was knowledgeable, and the communication was great. We enjoyed our experience with Champion Windows.
The people we dealt with face to face are awesome! Whomever monitors tv advertisements needs to keep up with when promos change. Almost a deal breaker. However the measure man, Jeff, made it right!
Multiple problems with installation. Still waiting on warranty service to be completed.
They did a wonderful job.
Champion kept me well informed abou the time line of my windows.
Good quality product, professional installers, they went above and beyond as they put new window sills in
Basically, I was really impressed with the level of service all through, from start to finish.
Poor construction led to the sliding glass door leaking and creating puddles of water on my living room floor. In the bathroom, there was a hole the size of a quarter where something had been knocked over, and there is another spot where there is about 6 inches of paint missing that nobody mentioned. There were two teams that arrived, and the sliding door is where I have a problem. The men who installed the two windows in the bathroom, one of which was above the shower, left everything very nice and cleaned up behind themselves. However, the men who installed the door left a mess and did not properly clean up after themselves, giving the impression that two different companies had come out, despite the fact that everyone was from the same company.
Salesperson was knowledgeable and understood what I needed. The quality of my windows is absolutely great. The crew that installed them were professional. The whole experience with this company was excellent. I absolutely recommend it
They are very service-oriented!
kind of hard to do consider how bad the overall install process went. Finished product was okay but getting there was a beating
I am completely satisfied with my windows. They are every thing I expected.
Product quality and speed of installation were great. Placing the order for production and replacement window were not handled very well.
Outstanding customer service.
Martin my Sales rep is very knowledgeable and totally recommend Champion Window
I have an issue with marks inside the 2 window pains when condensation occurs. I can't get anyone to respond to the pictures I have sent in to your customer care service.
They were very prompt and professional, and they did a good job.
It took 5.5 months for the windows to show up. Screens followed 3 weeks later. The windows were measured upside down (which went against the existing shutters. The windows CAN NOT be opened from the inside to clean due to the existing shutters in spite of bringing this to the attention of the sales woman who was quick to say they would work just fine. New shutters will be 5K, These windows do NOT warrant that much mony. NO ONE ever made contact with us, we had to initiate contact every time we wanted to know the status. I don't know about you, but my friends are too important in my life to screw them over as I have been done
Great all around service and products. Windows were ready and installed an entire month before expected! Couldn’t be happier.
I tried to purchase additional windows and the sales rep never called me back.
Sales person & 1st person that came told us they could install as they got windows & install in stages. Not the case. Took forever the windows to be ready to install. Months. Had high electricity bill
They were very quick on the day they installed the windows.
They are easy to work with.
They where here on time. Did a great job!
Good product. Have used before at another house.
No I wouldn't recommend them to anybody.
They are good windows, but expensive.
The salesperson told us one price, but when all was done the price was a lot higher.
It was a great process from start to finish. Everyone was so very helpful. I have already recommended y'all to other people.
Champion Windows was super easy to work with, very professional, and got everything done sooner and faster than we expected. We were expecting them to be installed in August, and they were installed at the end of June.
The customer service and the scheduling were great and timely.
I want to especially commend the men who installed the windows. They did such a wonderful job! They were so polite. This is such a small thing, but when they would leave the house and come back in, they closed the door so softly. It was very refreshing for us.
The windows were extraordinary. The crew was wonderful. The issue was that the sales person did not write down that I wanted grids on two of my windows. That detail was missed and I had a hard time getting in touch with anyone. When I got the sales manager, he was rude and condescending. He seemed unable to do anything. He was condescending and disrespectful to me. I am 79 years old, and have been in the sales industry for over 50 years. I've worked in the USA and internationally. I would never hire him. The installation manager really tried to help, but the sales manager ignored my calls.
I would just like to say thank you to Champion windows for your most courteous and professional service. I would highly recommend you to any of my friends or family that are needing windows. Everything went well from the sales person to the installation crew. Thank you Champion Windows for a job well done!
The installers were very professional and did a good job.
Great experience, the whole project was completed as expected, with quality
Good product, prompt, and got job done!
The team at Champion works so well together from sales to install. The quality of the windows and the fair price.
Champion was referred to me and I would refer them to others.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Ft. Worth as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys
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