The biggest thing I like is the quality of the windows and frames how everything seals. But I also had very good customer service from the sale all the way through the installation.
We had a great installer. Owen did an exceptional job for us.
Very disappointed that I had to wait 4 months for my windows due to manufacturing issues and all I received was “thanks for being so patience”.
Very knowledgeable and professional
Sales side was a struggle for me.
Timely delivery and installation.
The entire process with Champion was exceptional. From sales, to installation to financing. All on the same page, responsive and excellent quality of work. Highly recommend
the entire process was handled seamlessly, on time, & excellent communication from Champion
Customer service was excellent. Everybody that I dealt with personally was very professional and polite. Everyone listened very closely to what I was asking and delivered 100%. The measuring team even came out twice just to make sure that they had all measurements correct before starting the production process. I feel as though everyone at Champion took care of my project as if it was going to be in their own home.
Excellent Customer Service, very much appreciated. I was very comfortable with my decision to go with Champion.
reasonable price good customer relations
We looked at many options before we selected Champion, and we are very happy with our new sunroom.
The install crew was fast and very professonal.
The sales person was very friendly & personable but not pushy at all. She was knowledgeable & spoke confidently about the product. The windows have performed admirably, are so easy to open & close & have made a huge difference in reducing the outside noise & dust in the house.
Great salesman, very knowledgeable, kept me informed on installation, great group of guys when installing the windows.
How quick the install process was
The sales presentation was very informative. Though it seemed like ages before the door was installed, I loved it! Champion sent text throughout the process and provided answers to my questions timely.
I would recommend the installation team, but the sales team, especially the manager Aaron, was a nightmare and full of lies just to make a sale.
I can better answer this question with a ten at such time that the replacement glass insert is installed.
The convenient experience starting with the sales representative, financing and installation team. I was also kept informed each step of the way.
installers
Our new window is beautiful
Champion met and exceeded our expectations. Our timeline from beginning to finish was perfectly executed. We were pleasantly surprised by the noise reduction capability of our windows- couldn’t hear emergency vehicles or air traffic once installed. Love that !!!
Competent
It took a long time to make the windows, but it was basically according to the schedule that the salesperson provided.