They did a good job. The gentleman who showed me the windows did a great job explaining things to me. He showed how the window worked and did a great job. His presentation was good.
I don’t really know what more you could ask or expect from a contractor/vendor. I had a small job 3 windows as part of a kitchen remodell) and I especially liked the salesperson not pushing to sell more windows than I wanted. The other big companies wouldn’t even come out unless I allowed them to measure all 50 windows in the house.
Champion is a great company to work with.
They are professional, friendly and willing to go the extra mile.
The installers even helped us with taking down and putting back up our window blinds.
We are a repeat customer with Champion. Some years ago they installed our patio doors with which we are extremely proud.
There products are a good value for the money.
I highly recommend them.
Shop around, but would suggest they consider Champion as well. Compare and you can see the difference in the window build. These are some nice windows!!!
Most Affordable Prices, High Quality Products and Professional Highly Skilled Installers.
There is an issue with getting the correct screens on time. The service is great.
Very professional and did a very good job
The salesperson was very nice and very good at explaining the products. They did great. I felt like he was very honest.
The did a great job, and the window seems to work well and correctly. I won't know until the hot and cold weather sets in.
The windows are excellent ,excellent quality..
The whole process was very pleasant. Everyone was knowledgeable, and the communication was great. We enjoyed our experience with Champion Windows.
The people we dealt with face to face are awesome! Whomever monitors tv advertisements needs to keep up with when promos change. Almost a deal breaker. However the measure man, Jeff, made it right!
Multiple problems with installation. Still waiting on warranty service to be completed.
They did a wonderful job.
Champion kept me well informed abou the time line of my windows.
Good quality product, professional installers, they went above and beyond as they put new window sills in
Basically, I was really impressed with the level of service all through, from start to finish.
Poor construction led to the sliding glass door leaking and creating puddles of water on my living room floor. In the bathroom, there was a hole the size of a quarter where something had been knocked over, and there is another spot where there is about 6 inches of paint missing that nobody mentioned. There were two teams that arrived, and the sliding door is where I have a problem. The men who installed the two windows in the bathroom, one of which was above the shower, left everything very nice and cleaned up behind themselves. However, the men who installed the door left a mess and did not properly clean up after themselves, giving the impression that two different companies had come out, despite the fact that everyone was from the same company.
Salesperson was knowledgeable and understood what I needed. The quality of my windows is absolutely great. The crew that installed them were professional. The whole experience with this company was excellent. I absolutely recommend it
They are very service-oriented!
kind of hard to do consider how bad the overall install process went. Finished product was okay but getting there was a beating
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Ft. Worth as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys