The whole process was very pleasant. Everyone was knowledgeable, and the communication was great. We enjoyed our experience with Champion Windows.
The people we dealt with face to face are awesome! Whomever monitors tv advertisements needs to keep up with when promos change. Almost a deal breaker. However the measure man, Jeff, made it right!
Multiple problems with installation. Still waiting on warranty service to be completed.
They did a wonderful job.
Very professional
Champion kept me well informed abou the time line of my windows.
Good quality product, professional installers, they went above and beyond as they put new window sills in
Basically, I was really impressed with the level of service all through, from start to finish.
Poor construction led to the sliding glass door leaking and creating puddles of water on my living room floor. In the bathroom, there was a hole the size of a quarter where something had been knocked over, and there is another spot where there is about 6 inches of paint missing that nobody mentioned. There were two teams that arrived, and the sliding door is where I have a problem. The men who installed the two windows in the bathroom, one of which was above the shower, left everything very nice and cleaned up behind themselves. However, the men who installed the door left a mess and did not properly clean up after themselves, giving the impression that two different companies had come out, despite the fact that everyone was from the same company.
Salesperson was knowledgeable and understood what I needed. The quality of my windows is absolutely great. The crew that installed them were professional. The whole experience with this company was excellent. I absolutely recommend it
They are very service-oriented!
kind of hard to do consider how bad the overall install process went. Finished product was okay but getting there was a beating
Great installers
I am completely satisfied with my windows. They are every thing I expected.
Product quality and speed of installation were great. Placing the order for production and replacement window were not handled very well.
Outstanding customer service.
Martin my Sales rep is very knowledgeable and totally recommend Champion Window
I have an issue with marks inside the 2 window pains when condensation occurs. I can't get anyone to respond to the pictures I have sent in to your customer care service.
most definitely
They were very prompt and professional, and they did a good job.
It took 5.5 months for the windows to show up. Screens followed 3 weeks later. The windows were measured upside down (which went against the existing shutters. The windows CAN NOT be opened from the inside to clean due to the existing shutters in spite of bringing this to the attention of the sales woman who was quick to say they would work just fine. New shutters will be 5K, These windows do NOT warrant that much mony. NO ONE ever made contact with us, we had to initiate contact every time we wanted to know the status. I don't know about you, but my friends are too important in my life to screw them over as I have been done
Great all around service and products. Windows were ready and installed an entire month before expected! Couldn’t be happier.
I tried to purchase additional windows and the sales rep never called me back.
Sales person & 1st person that came told us they could install as they got windows & install in stages. Not the case. Took forever the windows to be ready to install. Months. Had high electricity bill
Very professional
They were very quick on the day they installed the windows.