Increase your quality control. We 4 casement with 4 casement Windows, 4 casement with picture windows, 4 casement with 2 slider windows, 2 set of 3 casement with 2 large picture windows. The picture window are supposed to be triple pane, but are double pane. So far in cleaning windows 1 of the smaller picture windows, 1 of the sliders, and one of the casement have smudges or something on the inside of the window. One of the casement Windows binds and won’t operate. I still have 3 more to clean and checkout.
It is too bad that a 5 star product and install has become a quality problem.
I am sure they will be taken care of, but it should never have been a problem to begin with

Great value and service

You guys can’t return a call

In purchasing 19 windows from Champion, my experience has taught me your company makes and installs truly quality products. Should I encounter any friends needing replacement windows, I will be sure to tell them of my experience.

Lack of communication. Rep. Says one thing yet nothing happens

Attention to detail

Everything went well

GOOD ALL AROUND EXPERIENCE. COMMINICATIONS WERE GREAT

Very professional service. All of our concerns were addressed pretty quick. Overall experience was great and we love the finished product.

Not completely impressed, not sure we got the pricing as advertised and install was a little rough.

very friendly salesman and installers... the product has been fantastic!

Order windows in August 2024 weren't finished unitl end of February 2025. Was told payments be made on load until windows were installed have been paying the loan starting in December 2024 didn't get windows installed until March of 2025 , last window didn't receive until April 2025

The installation process was amazing.

Windows weren't installed how we we're told they would be. Multiple services afterwards to get them right.

Salesman gave a very good explanation & demonstration of windows.
Installers were very professional & efficient.

Very satisfied with the outcome of our room.

From beginning to end, the process was easy. I absolutely love my new windows and I will be back for the next stage of windows in my home update.

The installers left a mess in the site they worked on.

Crew was experienced and did great work . We developed a water leak the day after completion, but Was promptly addressed by the Champion employee.

Absolute worst customer service from regional level management. Almost 6month to get installed.

Very clean and organize installation. Very professionally done.

Installation was incomplete as the installer ripped the existing framework violently and without replacing it with a new one. Come back and reinstall according to industry standards. This is a defect in workmanship.

I did recommend, but when asked about the referral discount was then ignored.

Finish the window project and I might give you a review. Still waiting another 6 weeks for the right window.

The install took months to complete. Parts needed were not ordered and had to be reordered took much longer than expected.