From the start we were very disappointed with their professionalism, how irresponsible they were and their integrity. There was zero accountability or apology for the problems that occurred based on their employees. We truly just wanted our money back, the initial deposit, before Andy windows were manufactured and they refused. All Champion cares about is money. There is no customer service whatsoever. Would highly not recommend.

Transferable lifetime warranty fast Efficient install. Energy star top rated

My new windows seem great. Two are a little stiff to open, but that will probably loosen up over time. I am a little annoyed that the first time I drove out of my driveway after the demo and installation, I picked up a screw from an old window in my front tire. Got a flat by the time I got to my first errand. Thought I'd have to buy a new tire. Turns out it was an old window screw that was missed by the sketchy removal of debris. Repair shop was able to plug the fairly new tire and I only lost part of an afternoon and a few dollars. I'd like to suggest installers take a minute to do a magnetic sweep after everything else is done.

Very pleased

We payed for our purchase in lieu of free financing. Did not care for the way this was handled. We wrote check to the salesman for the first installment and your billing department processed the check for $3,000 more than check was written for. (Luckily for your company we had deposited enough in that account to cover the over charge.

Then we got a call weeks later that the mistake was finally caught. Then we were asked to wire an additional amount to have our order placed at the factory. Hmmm!

Forgot to mention that prior to the processing mistake we got a call from your installer department that our windows were ready to be installed. We notified them that there must be some kind of mistake as no one had even been to our residence to measure windows. Hmmm!

I don’t understand why the payments were broken into four payments and checks had to be given to so many different people. to so many

Quality professional work very polite

From the salesman to the installer, everyone was very good at their job, and very professional

Great customer service the instalation was quick and perfessional

Very pleased with the windows.

The windows are quality! My install date was March 10. 2025. The installers told me the windows did not fit. That was a negative experience. Having to reschedule for install and prepare my home a second time for install was a negative experience. I wouldn't want anyone I know to have to experience these things.

They arrived without all the screens for the windows and it has been a couple months and two phone calls to try and get the screens for the windows. No luck so far

The front end experience was good, however, customer service after installation and payment not good.