About this company
Certitude
At Certitude Home Improvements, we bring our ideals into everything we do. Our top priority is to make every customer absolutely certain that the work we do is of the highest quality and at a fair price. We take great pride in not only the expertise and work ethic that our employees exhibit, but their high level of customer service as well. We are always available to our clients to explain every step of every job we do. Certitude Home Improvement is your quality Malvern roofing company so contact us today. Show more
At Certitude Home Improvements, we bring our ideals into everything we do. Our top priority is to make every customer absolutely certain that the work we do is of the highest quality and at a fair price. We take great pride in not only the expertise and work ethic that our employees exhibit, but their high level of customer service as well. We are always available to our clients to explain every step of every job we do. Certitude Home Improvement is your quality Malvern roofing company so contact us today.
At Certitude Home Improvements we believe in the theory of do unto others as you would have them do unto you – in today’s world this is hard to find. We believe that camping out at your house until you sign a contract, unless you want us to, is crazy. Our first appointments are typically needs and want assessments, and then we will educate you about products and proper installation techniques based on your needs, wants, and of course your budget. Hide
Types of work
GuildQuality surveys
Badges
Photos 5
Customer satisfaction
Of 191 customers surveyed, 98 respondedReviews 80
Of 98 respondents, 80 left a reviewRecent reviews
Ted L.
We are very happy with the job Certitude did. At our age, we may never need the services of a roofer again but if we do, it will be Certitude. We strongly recommend Certitude to anybody with roofing problems.
Donna L.
Certitude did an excellent job for us. We had quite a bit of work done; i.e. new roof, gutters, gutter guards, sky lights, and siding. The quality of the materials is top notch and everyone that we worked with was professional and thorough. We are very pleased with the work performed and highly recommend this company.
Cindy S.
There were multiple minor issues with the roof on the house. The garage was done so poorly they had to come back and replace it. They did however make things right at the end.
Linda C.
Outstanding performance. From the moment I met Mike and he came to talk about it, I was very pleased. The price was right, the customer service was on point. I checked with five different roofing companies and I am so pleased, that I probably will be using them again. They were fabulous.
Craig M.
This company and their people are the best.We had them do our siding two years ago and when it came time to do our roof we did not hesitate a second to choose them again. Highly recommend them
Dennis O.
From sales through the installation, the professionalism and quality was evident. We had received several quotes but the thoroughness of the sales explanation coupled with the quality of Owens Corning could not be matched at any price. The job to one day and property protection and clean up was excellent.
Dennis Q.
I had a very good experience with certitude roofing.
Lawrence N.
They did an excellent job from start to finish. The crew was very professional and very good. I would definitely, and have, recommended them to many of my neighbors.
David S.
Having a project manager really helped the project to be organized and move along. Not all roofing companies have a project manager and they do.
James S.
I hope another tree does not fall off my house.
Stacy B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with how they go the job done when they said that they would.
Recognized Excellence
Recognized Excellence - I would like to recognize the guy that I dealt with.
Customer in Allentown, PA
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied that they were able to complete the work in a day.
Recognized Excellence
Recognized Excellence - The project manager and Guy gave exceptional service.
Customer in Mohnton, PA
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied most that they did it in a timely manner and that they picked up everything by the end of the day.
Recognized Excellence
Recognized Excellence - As a whole they were very good.
Customer in West Chester, PA
Areas Of Satisfaction
Areas Of Satisfaction - Ed was fantastic at working with the insurance.
Recognized Excellence
Recognized Excellence - I would like to recognize Ed for his exceptional service.
Customer in Coplay, PA
Areas Of Satisfaction
Areas Of Satisfaction - Everybody was very professional and courteous.
Recognized Excellence
Recognized Excellence - Matt- he was very good at his job.
Customer in Pottstown, PA
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with the whole thing from start to finish, it was great. They got here on time, they kept it clear and clean, and were in and out in one day. I was very pleased with it.
Recognized Excellence
Recognized Excellence - Everyone at Certitude was great.
Customer in Phoenixville, PA
Areas Of Satisfaction
Areas Of Satisfaction - Personal interaction, quickness and quality of service.
Customer in Bethlehem, PA
Areas Of Satisfaction
Areas Of Satisfaction - Certitude was perfect. The installation process went well. I love the warranty and the products that Certitude uses.
Customer in Zieglersville, PA
Areas Of Satisfaction
Areas Of Satisfaction - They were on time, did a good job, and cleaned up after themselves.
Customer in Northampton, PA
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the installation. The Forman told me what was going to happen, and it all happened as he said.
Recognized Excellence
Recognized Excellence - The Foreman was great.
Customer in Malvern, PA
Areas Of Satisfaction
Areas Of Satisfaction - They're a good company.
Additional Comments
Additional Comments - They're a reputable company.
Customer in Allentown, PA
Recognized Excellence
Recognized Excellence - I would like to recognize the person who gave me quote. His name was Guy and he was very knowledgable.
Customer in Harleysville, PA
Areas Of Satisfaction
Areas Of Satisfaction - Service, communication, and workmanship was excellent.
Customer in Downingtown, PA
Areas Of Satisfaction
Areas Of Satisfaction - The installation process was very efficient and quick. They had a very good follow up with any thing that needed to be taken care of.
Recognized Excellence
Recognized Excellence - I would like to recognize the person that gave me the estimate, the installers and the person that did the follow up work.
Customer in Northampton, PA
Areas Of Satisfaction
Areas Of Satisfaction - I think it was a good job all over.
Recognized Excellence
Recognized Excellence - Matthew Hafner should be recognized for exceptional service.
GuildQuality
Customer feedback report
