They were very good.
They did a good job. In my mind it may have taken a little longer but my stuff was way more wet than I thought it was. When they left it was pretty died up. I've had contractors in my house and they haven't seen any mold since.
It's a terrible thing to go through and the guys were exceptionally polite, understanding, and kind.
They do good work but there where times when the customer had to point out places they missed cleaning.
Very satisfied with the work performed by Certified Cleaning and Restoration, professional employees and on time. I recommend this company
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Certified Cleaning and Restoration, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys