Areas Of Satisfaction - Centex was able to address our issues and build the deck that we were hoping for!
Recognized Excellence - The whole staff was wonderful!
Caleb and Ashley managed our work and schedule well in a challenging time. The deck and pergola are beyond our expectations. All the workers were skilled and pleasant. We recommend Centex Decks.
The crew did a fantastic job of high quality work. I am very impressed with the individual skills of the crew, they did a great job,
We could not be more pleased with our new deck! They were quick and professional and now the envy of all our neighbors.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Centex Decks as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys