Outstanding company. Professional every step of the way. Mike worked hard with us to design a complex deck project with materials nobody had used before. This and the weather in 2018 made it a challenging project. They sure met the challenge. The carpentry crew were master craftsmen, oversight was excellent and everyone was always available for questions and any needed adjustments that came up. Highly recommended.
We are very happy with our new desks and highly recommend Cedarbrook Outdoor Design!
I highly recommend these people.
Weather was a limiting factor in 2018 for starting the project, then it seemed to move along at a good pace, then crew pulled to start another job while awaiting material. Onsite crew was efficient, professional and extremely good at their craft. Site was kept clean and organized daily.
Recognized Excellence - Wayne and his construction crew. Kept me up to date on their progress, very professional and respectful.
Areas Of Satisfaction - The overall professionalism, is the most satisfying. It was a pleasure working with them and if we ever need another deck, they will be our one and only call.
Recognized Excellence - The entire installation crew was incredible!
Areas Of Satisfaction - We really like the look of the deck and expert craftsmanship, that went it to it. It looks a lot better than other decks we've seen.
Recognized Excellence - Everyone was great!
Areas Of Satisfaction - Everything was very nice! The instillation crew was great!
Current Referrals - I would highly recommend them!
Recognized Excellence - Mike was good!
Recognized Excellence - The whole team did a great job
We really like the deck that Cedarbook helped us select and installed. All the staff was professional and friendly. We look very much forward to our first full spring, summer, and fall season to enjoy the deck.
The quality of materials and workmanship is worth the additional cost as compared to other contractors. We found working with them to be easy and pleasant. We had a wonderful experience with our deck and plan to use Cedarbrook for a future patio project.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cedarbrook Outdoor Design/Build as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys