Overall I am happy with the enter process, especially the quality job that Cedar Valley did in dealing with my insurance company. Everything went smoothly, aside from some minor issues at the end. That said, Cedar Valley is going above and beyond to make sure any issues are resolved to my satisfaction.
We were very happy with the service of Cedar Valley Exteriors, from the initial contact to the finished job.
Indeed, I already have, and she had her new roof put on earlier this week!
I am extremely happy with the work performed by Cedar Valley Exteriors.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cedar Valley Exteriors Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys