They are timely and very professional
Kyle gave a thorough and reasonable quote and left us with shingle samples to decide on colour. His crew were professional, courteous and careful with the safety of themselves and of our house/deck. They worked consistently and quickly but paid close attention on special areas of the roof. They did not yell or play really loud music and were careful when our dog was out in the yard. We are extremely happy with their work, service and the quality of our roof. It looks amazing and has stood up well with our windy area.
Great attention to safety. Excellent team spirit. Took pride in doing quality work.
I have recommended CBR Quality Roofing to a number of friends/associates.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of CBR Quality Roofing Ltd. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys