They were amazing from the first call to being very understanding about me changing the date 3 times because of other construction issues in our back yard. The guys who came out were so professional and went above and beyond to clear some big surprises we found behind the old existing fence. They also had to deal with 2 very unreasonable neighbors of mine. And when i thanked them, they said "no problem, it's what we do" I would and have recommended them to other people already. Also when we realized the second gate latch wasn't going to be what we needed, they came out and changed it right away!
Very professional, friendly, and I would recommend them to anyone.
Very professional and efficient
I strongly recommend Cascade Fence and Deck. From start to finish, they did an amazing job and their customer service is top notch.
It was amazing how clean they kept the job site. They cleaned it up every night. I was impressed! I really appreciated how accommodating they were with our schedule when my wife had to go in for surgery.
Job very well done. Crew worked quickly, efficiently and they were very professional. Do not have a single complaint or suggestion on how they could have done the job any better.
The crew from Cascade Fence & Deck was very professional and thorough. The work product (our new deck) exceeded our expectations and the quality of work and materials was great. We in fact have a second project that we will be contracting with Cascade Fence & Deck to complete this Spring. We would happily recommend this company to anyone that needs replacement or repair of an existing deck.
Cascade did a great job on my new fence. Very professional, friendly, quick and great value for a quality job. I would recommend them to anyone looking to build a fence.
I couldn't ask for anything better!!!!!
Cascade Fence and Deck were some of the best communicators. They set expectations well and often so that I was never surprised or disappointed.
Great work and great crew. Professional shop at all levels.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cascade Fence and Deck as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys