Carter Home Improvement provided us with quality workmanship at an affordable price. Their knowledge, experience, and communication was outstanding!
They did a great job installing my new roof! clean and professional. Roof looks great! Carter Home improvement installed a mixture of shingles and standing seem metal. They exceeded my expectations! I will be using them again on my rental buildings as needed.
They have done a good job and we are satisfied.
Excellent work, I would recommend them to anybody and everybody.
They did quality work. I think I have a roof that is going to last my lifetime!
This is the second roof that they've completed for us. Both experiences were super easy, out the door no hassle, no left behind. They're a great group of guys, the owner communicates well and they do high quality work.
I already have recommended them.
They came did the job, did it well and were gone. Did it in a timely manner and professional. I was pleased.
They did a great job. They were timely, neat and clean.
Nick has been great to work with, he is conscientious and spends my money like it is his, only if it needs to be replaced or fixed. I appreciate that. He uses good products and does good work. When the skylight was broke and a hole was in the roof from a storm, Nick responded quickly and got the roof secured from further damage.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Carter Home Improvement LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys