Very responsive, on time, installation team did a great job!
They did an excellent job.
Fantastic professionalism from beginning to end.
There's some places that need a little bit of work since there are some pieces of carpet overlapping but overall it looks great.
They were on time, did quality work, and were careful during the installation. They came back and did hardwood floors for me. If there were any gaps in the wood near the walls, they filled them with plastic wood. They did a good job.
They work hard to resolve issues.
They were top notch!
Professional, cost effective and good quality work.
I felt that I had to get them back three times and I am still not satisfied. They made bad cuts. For the price they charged, I was expecting a lot better of a job.
I didn't feel the pressure to buy like I did with other flooring companies. Plus, I felt that it was an honest discussion about what they had to offer.
I felt that the installation was done professionally and they stayed within the time limit given.
They did a great job! I am extremely happy with the job.
The salesman was polite and accurate. The installers were accurate, and the work was excellent. We were really pleased.
They might be a tad more expensive but the service was outstanding.
The 2 Latino workman who installed my flooring are true craftsmans. They worked quickly and efficiently and left me with a high quality installation. These men are true flooring professionals.
I love my new floors, and have got complements, will recommend.
Carpet Ready are amazing. Everything was fine. It was quick and accurate.
The rep gave a good impression, personable as well. Good work
Very knowledgeable staff regarding flooring & personable. Installers were fast & professional. Such a pleasure to work with the entire team.
Carpet Ready came very professionally and helped moved everything. They didn't asked questions, they just jumped right in and were nice.
The salesmen was extremely good. The workers came in and cleaned up the mess. It was a great experience.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Carpet Ready as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys