The communication was great, they did everything they told me they would do, and worked with the insurance to make a disaster go as smoothly as possible. Honestly, they were fantastic.

I don't usually recommend many businesses to anyone.

We are in our 80s. We had to move out of the home, because water invaded two levels. They had to pull down, and replace everything from floors, to ceilings. At our age, that is not anything you look forward to. They moved us into the Hilton for 2 months, very nice place. We came back to find everything had been boxed, and labeled. I definitely recommend them. They did an excellent job!

Everything was good, and I liked the way they did the work. I am really happy with the service.

We were so impressed with this company, their professionalism and how they kept to their schedules. I was actually sad to see them leave and begged them to do the remodel of our master bath after the February Freeze here in TX. I wish they would open an office here in Houston! I’ve already recommended them to neighbors and strangers. Thanks so much for the quality work done at our home!

Great customer service and satisfaction.

I have never been in this situation before, that I needed mitigation services. Y'all made it simple, for which I can never thank you enough.

Carlos Galan explained the process thoroughly, the job was done in a timely manner.I highly recommend your company.

Really great job. Very courteous and profess staff.

I’ve worked with these guys a few times and it is always great work right on time for reasonable prices. Thanks guys!

I am satisfied overall.

They did a great job. Everything was done to my great satisfaction.

I appreciated having such a knowledgeable, efficient and effective group of folks to work with. I am pleased with the outcome. Thanks to all!

Run, do not walk, away.

I will recommend them.

In all my time as a homeowner--nearly ten years now--I have never had such a positive experience with a home service company of any kind. Every person at Carolina Restoration that we worked with throughout our project was kind, courteous, thoughtful, and highly professional. I will recommend them to anyone I know that needs restoration work, and they will forever be my first call if and when we need work done at our home.

I was very satisfied with my experience!

Carolina Restoration Services is a very professional organization. They were very empathetic throughout the entire process. They were safe and worked diligently around the COVID pandemic. The quality of work was exceptional. Thank you for taking care of us!

The employees present themselves as if they had gone through the Disney training program.

They are a great company.

They did everyhting by the book.

While the mitigation process was successful, it took longer than expected due to other “priority” jobs that pulled the crew away. Also thorough photographs were not taken prior to demolition which left us guessing how to rebuild.

Chris did a great job with keeping everything on schedule.

Carolina Restorations was extremely satisfying to work with, and I hope Allstate starts using Carolina Restoration Services as a priority provider for all their claims.

They were highly professional, performed what was discussed promptly, responsive to our needs and when corrective action needed to be taken they were prompt and courteous and didn't give us too much hassle. We were extremely happy with their professionalism and workmanship performed.

Daniel and his contractors did a great job. Pleased with the work and the professionalism.

Great Service! They told us what was going to be done, and they did what they said in a timely fashion!

Everything on what they did. explained everything perfectly an got the job done in a professional manner.

Carolina Restoration took a stressful event (first floor flooding) and made our family feel at ease, because they were confident, knowledgeable and thorough. They were on time and responsive to questions during the whole process.They also followed up to make sure we didn't have any questions or concerns. Would highly recommend!

I would not use nor recommend Carolina Restoration Services. I was unhappy with the way they handled our situation in our home.

They removed all the wet insulation but completely destroyed the entire underbelly in doing so. Could not get a vendor to fix.

Very through

They do not follow through or honor commitments.

Carolina Restoration did a superb job of restoring our upstairs bathroom. We did not realize the extent of the damage we had. We were concerned about the possibility of mold formation. They came out right away and performed moisture measurement and explained the extent of the water damage we had. They did the work and cleaned up after themselves each day. I would recommend them for any restoration job.

The first work had to be redone and when it was redone and completed I would give it a 4 on the second try. I am finishing the rest.

I was in shock when I had my flood. Caroline Restoration showed compassion and excellent care. I appreciate all that was done for me

The situation I was in was bad but they were professional and every day I came home, more work had been completed but they cleaned up after themselves. Water damage is no joke and Carolina Restoration were fast and neat int he work that they did.

The Carolina Restoration was professional in every aspect and I appreciated their hard work in an unsettling time for our house and family.

We were very happy with what we had done, it just took too long to get it done.

Great experience with CRS. Tech's were very friendly, knowledgable and accommodating. Would recommend to anyone. Hope I don't need them in the future but if I do I know who I will be calling

They are very professional, explained everything and I will and have told my friends and family about them!

Guys were great.

They really looked after my best interests

I had water under my house, Carolina Restoration came out and dried out the crawl space just fine. It was getting them to replace the vapor barrier and the insulation that was taken out. After calling several times I gave up trying to get them to finish what they started.

They've done as well as they could possibly do.

They made a bad situation excellnt.

They did a great job. I'm very happy with the work.

The problem with Carolina Restoration Services is they use subcontractors to do the work. They don't keep the schedule that is put in place. They don't communicate very well. Most of them don't speak English. The subcontractors had to come back and do the same work over and over, at least 2 or 3 times. It took from July 25 to December 30 for them to complete the job at my house.

They left me completely pleaseed and I have recommended them several times since the work they have done.

They exceeded all my expectations and were very patient.